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Find a Location

Big Boy's Construction, Inc. has 1 locations, listed below.

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    Business ProfileforBig Boy's Construction, Inc.

    General Contractor
    BBB accredited business

    At-a-glance

    Customer Reviews

    4.8/5stars

    Average of 5 Customer Reviews

    Customer Complaints

    2 complaints closed in last 3 years

    1 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 7/6/2012

    Years in Business: 12

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Business Details

    Location of This Business
    6011 E Hanna Ave Ste O, Indianapolis, IN 46203-7115
    BBB File Opened:
    7/12/2012
    Years in Business:
    12
    Business Started:
    6/1/2011
    Business Incorporated:
    7/14/2011
    Accredited Since:
    7/6/2012
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Corporation
    Business Management
    • Mr. Mark Andrew, President/Owner
    Contact Information

    Principal

    • Mr. Mark Andrew, President/Owner

    Customer Contact

    • Mr. Mark Andrew, President/Owner
    Additional Contact Information

    Fax Numbers

    • (317) 672-9086
      Primary Fax

    Phone Numbers

    Industry Tip

    BBB Tip: Hire a reliable and trustworthy contractor

    Customer Complaints

    2 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    11/15/2022

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    Insurance Fraud of how **** from *** Boys Construction *** files claims and estimates he won't file estimates until the insurance company files theirs then he says theirs cost is the exact match of insurance approves then he won't file his quotes with them telling us to let it is sit and this is how he will get more money from insurance is to just harass them til they give in and pay He finished the roof but not following through with what he promised in his contract with me the home owner he and his crew were not about safety at all with his work job site with and disrespected our property and safety he won't return any calls and has been caught in his lies by myself and our insurance claims worker **** who's also not received his job detailed claim and shes even still given more money then needed for the job his crew left powertools still plugged in and hanging from our roof overnight left pitchforks and shovels in the yard all over the property nail sheets were thrown around the yard ladders were not tied down and also left on the roof overnight we have photos of the job site they ruined the flower beds and no porta potty was left for workers and we could smell urine all over our driveway and flowerbeds they worked two days on our property never asking to use our bathroom facilities and never leaving worksite til evening which they left so much dangerous tools out and strewn around the property with out a clean up they had no hard hats or ropes tied to the men working on the roof and no spotter pitch forks and hammers tools fell from the roof due to not being tied down he is now not finishing the gutters trim painting and replacing the ruined boards from damage that he promised to do in his contract with us he wont return calls and is telling us lies he keeps saying he will be back to talk yet almost three months later now he still hasn't been back he even told us that we should have listened to him about letting him handle insurance so he can get more money
    Read More

    Customer Reviews

    5 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Harlan S

    4 stars

    12/28/2021

    Bottom line is Hail Repair (roof: tear-off, gutters, garage siding) got done. (Other people still waiting on other contractors to start.)First proj. mgr. was inept; but company replaced him on own initiative. They satisfactorily coordinated *************** with ins. co. (I would have liked better insight of this; but it worked out OK)The crews worked hard; but not necessarily smart. Roof demo necessitated some avoidable repainting; and I had to reconnect a bath exhaust vent and plumbing vent from the attic. (First proj mgr did not seem to understand that these needed to happen or know how to accomplish.) Fortunately, I knew to do these and was capable. (I couldn't wait the 3 mo 'til job end for these). Language barrier precluded effective communication with *********** mgr not on site while they worked.Gutter crew too aggressive and sloppy doing demo on old house. (Screws should be removed with screwdriver vs. bigger ***************** Damaged some facia and left some fasteners abt 3/4 in. above surface so gutter would not fit properly. I repaired one smaller area to avoid imminent rain damage. Subsequent crew repaired longer section.Siding crew appears to have done OK. I pointed out 1 item in-process, which they quickly corrected.Better oversight of crews as they worked and ability to get past language barrier would have helped, as well as better status communication between job stages.

    Local BBB

    BBB Serving Central Indiana

    BBB Reports On

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