BBB Business Review

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BBB Accredited Business since

Rent-A-Bit, Inc.

Phone: (317) 568-0393 View Additional Phone Numbers 8444 Castlewood Drive #1400, Indianapolis, IN 46250

BBB Business Reviews may not be reproduced for sales or promotional purposes.


Short term business rental of computer, IT and office equipment, pro-video, audio and audio visual equipment. Delivery, setup and teardown available, as well as on-site technical services for professional meeting and events.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that Rent-A-Bit, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Rent-A-Bit, Inc. include:

  • Length of time business has been operating
  • No complaints filed with BBB

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Rent-A-Bit, Inc.
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: November 17, 2005 Business started: 01/01/1987 in IN Business incorporated 10/14/1986 in IN
Type of Entity


Business Management
Mr. Brent Shaffer, President
Contact Information
Principal: Mr. Brent Shaffer, President
Business Category


Products & Services

Rent-A-Bit, Inc. sells the following brand(s): (too many more to list), AudioTechnica, Canon, DataVideo, Dell, Elmo, EV, Hitachi, HP, JVC, Kramer, LG, Shure

Rent-A-Bit, Inc. offers the following product(s): Apple iMacs & Minis, Audience Response Systems, Cameras, Chroma Keyers, Computer Monitors, Conference Phones & Hybrids, Copiers & MFPs, Dance Floors, Desktops & All-In-Ones, Distribution Amplifiers, Electronic Whiteboards, Gaming Systems, Intercom, Laptops & Notebooks, Lecterns, LED, LCD & Plasma Displays, Lighting Equipment, Media Converters, Media Players & Recorders, Microphones, Mixers, Networking, Office Furniture, Personal Monitoring & ALS, Playback & Recording, Press Boxes & Snakes, Printers, Production Monitors, Projectors, Rigging, Scanners, Screens, Shredders, Signal Processing, Speaker Timers & Cueing, Speakers & Amps, Special Effects, Stage Drape, Staging Systems, Streaming & Encoding, Switchers, Tablets, Teleprompters, Touch Displays & Kiosks, Video-Conferencing

Hours of Operation
M: 9:00 AM - 5:00 PM
T: 9:00 AM - 5:00 PM
W: 9:00 AM - 5:00 PM
Th: 9:00 AM - 5:00 PM
F: 9:00 AM - 5:00 PM
S: Closed
Su: Closed
H: Closed
Sales: 8:00 AM - 8:00 PM
Method(s) of Payment
All major credit cards, corporate check, cash or money order
Refund and Exchange Policy
Refunds available for technical problems if logged with technical support at time of incident

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.