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BBB Accreditation

A BBB Accredited Business since

BBB has determined that Wetzel Honda meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Wetzel Honda include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 3 complaint(s) filed against business
  • Resolution of complaint(s) filed against business


Customer Complaints Summary Read complaint details

3 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 1
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 2
Total Closed Complaints 3

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Wetzel Honda
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: December 02, 2007 Business started: 09/16/1968 in IN Business incorporated 12/22/1964 in PA
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Indiana Secretary of State
302 W Washington Street Room E-018, Indianapolis IN 46204
http://www.in.gov/sos/dealer/3939.htm
Phone Number: 317.234.7190
Fax Number: 317.233.1915
dealer@sos.in.gov

Type of Entity

Corporation

Business Management
Ms. M. Lynn Wetzel, President Mr. Nicholas Wetzel, Executive Vice President
Contact Information
Principal: Ms. M. Lynn Wetzel, President
Principal: Mr. Nicholas Wetzel, Executive Vice President
Business Category

Auto Dealers - New Cars Auto Dealers - Used Cars Auto Parts & Supplies - New AUTO BODY REPAIR & PAINTING AUTO RENTING & LEASING AUTO REPAIR - MAINTENANCE New Car Dealers (NAICS: 441110)

Products & Services

Wetzel Honda sells the following brand(s): Chevrolet, Dodge, Ford, Honda, JEEP, Ram

Alternate Business Names
Mervis Motors, Inc. Wetzel Chevrolet Wetzel Chrysler JEEP Dodge Ram Wetzel Ford
Industry Tips

When purchasing a used vehicle "AS IS", please keep the following in mind:

1) You do not have a 3 or 30 day cancellation period unless specified in the signed contract.

2) You have accepted the vehicle in its current condition so the company is not liable for any repair work needed on the vehicle after purchase.

3) The company is not required to offer a refund or an exchange if the vehicle becomes inoperable.

4) As with any contract, get all verbal promises in writing.

5) Have the car checked out by a mechanic and take the vehicle for a test drive.

Licensing

This type of company may require licensing. To verify if licensing is required and/or if the company is properly licensed, contact the BBB of Motor Vehicles at 317-233-6000 or visit their website at www.in.gov/bmv.

Industry Tips
Auto Repair Tips Buying A Used Vehicle
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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.