Business ProfileforRay Skillman Shadeland Kia

car was stolen from dealership and dealership refuses to take any responsibility for new car damages such as busted windows, steering column etc. there were not any signs posted or paperwork signed when my car got dropped off that waived any rights to if my car were to be damaged on their property. manager **** told me the night my car was stolen there was another car stolen as well as 10 other cars damaged and told me that this happens to their lot all the time. the dealership lacks adequate security and responsibility for damages that are happening directly on their lot. car had not been signed or released back into my care prior to theft. car dealership did not contact me for up to 2 days even after theft to tell me my car was stolen and IMPD was the ones who told me it was actually stolen early sunday morning and the manager was aware. **** the service manager told me all damages and responsibility falls back onto consumer and this is the same as me going to the mall and experiencing this. however, it is not. my car was targeted because it was at the dealership ive always kept my car put up in the garage avoiding something like this. when trying to explain this to manager hes stating things like "hes not going to argue with me" and when asked can the dealership at least cover a rental to aide in the delay of my car returning he said maybe for a day. a day is not sufficient enough in this process. very unhappy with the business and customer service as a whole. had bought my car from here and thought it was a decent dealership. I am now thousands further into damages that were not there prior to me leaving it and I fear my car may be totaled out now. all of these interactions have been made over the phone ************** so I do not have an upload for complaint.