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          Ray Skillman Northeast Buick GMC, Inc. has 1 locations, listed below.

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            Business ProfileRay Skillman Northeast Buick GMC, Inc.

            New Car Dealers
            BBB accredited business

            Contact Information

            7550 E Washington Street

            Indianapolis, IN 46219-6730

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            Visit Website
            (317) 351-5100

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            Customer Reviews

            1.2/5

            Average of 5 Customer Reviews

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            Customer Complaints

            6 complaints closed in last 3 years

            4 complaints closed in last 12 months

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            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 6/22/2012

            Years in Business: 14

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Business Details

            Location of This Business
            7550 E Washington Street, Indianapolis, IN 46219-6730
            BBB File Opened:
            11/9/2010
            Years in Business:
            14
            Business Started:
            2/12/2010
            Business Incorporated:
            2/12/2010
            Accredited Since:
            6/22/2012
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            Type of Entity:
            Corporation
            Business Management
            • Mr. David Oldham, General Manager
            • Mr. Ray Skillman, President
            • Mr. Joe Beck, Sales Manager
            • Mr. Josh Stephens, General Manager
            Contact Information

            Principal

            • Mr. David Oldham, General Manager
            • Mr. Ray Skillman, President

            Customer Contact

            • Mr. Josh Stephens, General Manager
            Additional Contact Information

            Phone Numbers

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            Industry Tip

            BBB Tip: Buying a new car

            Customer Complaints

            6 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

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            Most Recent Customer Complaint

            03/28/2024

            Complaint Type:
            Service or Repair Issues
            Status:
            Answered
            3/27/2024 I didn't know my car was in repossession after missing one payment. I made a purchase on 11/14/2023 was never late even paid in advance. The reason I missed a payment was because I was helping pay for a funeral I had already budgeted to pay for my miss payment and future payment on 3/27 I get paid every other Wednesday. The repo guy pulled up as I was ******* with my three kids getting a order ready for delivery. I was only doing a delivery to get my insulin that cost $105. I asked him to contact the store to see if could within a couple of hours ***** the manager told him no. I then noticed once the no answer came the repo guy attitude change I never yelled at him like the repo *** told him. I got in the car due to panic and my kids safety the repo guy was on the left front side of the car I proceeded to move forward solely the car tapped his leg as he unclipped his holster. I drove later that evening he found at a gas station on zionsville road before anything happened I drove my kids to where we are staying only thing on my mind was to get my kids to safe a place. If they want the car they can take it. As we make it to our destination the repo guy and another man got out in my face with my kids in ear he stated I should of shot you and shoot you right now it's just a car and I told the dealership not to give you your car back at all because you tapped my leg. I stated I was getting my kids to safety you had your hand on your gun before I even drove off or got in the car. I called the next day to speak with ***** he was very rude also stated that the repo guy should of shot me in front of my kids that even though I had and have the money to pay he refused to give me my car. He stated everyone always has the money once car is repossessed to me that meant his unprofessional rude actions has happened not only to me but others. All of this over one missed payment is crazy he needs to be fired as soon as possible I should not have this on my credit at all
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            Read 5 More Complaints

            Customer Reviews

            5 Customer Reviews

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            How BBB Processes Complaints and Reviews

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            Most Recent Customer Review

            Destiny W

            04/12/2024

            Overall the process to get a vehicle wasnt too bad. However when it comes to making payments and working with the people who handle the car payments it can be frustrating. They have careless and disorganized people working in the office. *** called in and updated information and found out weeks later that it wasnt updated. I was told I was breaching contract for their mistake. *** also called in and let them know I would be a week late and they didnt make note. This has resulted in me being threatened with repo, which again wasnt my fault. I also sent my important documents to someone who apparently doesnt work there. Then they dont thoroughly check the documents you do send to them. I recommend always taking note and receive receipts of any communication with them for your legal safety. Thats what Im going to do from now on.
            Read 4 More Customer Reviews

            Local BBB

            BBB Serving Central Indiana

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