BBB Business Review

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BBB Accredited Business since

Honda of Fishers

Phone: (317) 299-3551 View Additional Phone Numbers 13661 Britton Park Road, Fishers, IN 46038

BBB Business Reviews may not be reproduced for sales or promotional purposes.


Honda of Fishers opened in Fishers, Indiana, in July of 2013. 

While this state-of-the-art Honda Dealership is the newest in the greater Indianapolis area, it is an evolution of the 1st exclusive Honda Automobile Dealership in Indiana, Honda West that opened in 1979. The same family and terrific associates that brought you Honda West are now Honda of Fishers.

The first priority of this family owned business is to provide a low pressure, family-oriented environment where it is simply comfortable to buy a new or used Honda at a great price. Another focus is to provide the best possible and trusted service. 

We hope you will come visit our dealership when you are ready for your next Honda, or for Honda service. We think you will discover you won’t have to drive any further.

The Honda of Fishers Family

BBB Accreditation

A BBB Accredited Business since

BBB has determined that Honda of Fishers meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Honda of Fishers include:

  • Length of time business has been operating
  • No complaints filed with BBB

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

1 Customer Review on Honda of Fishers
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 1
Total Customer Reviews 1

Additional Information

BBB file opened: March 28, 2008 Business started: 01/19/1979 in IN Business incorporated 05/11/1978 in IN
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Bureau of Motor Vehicles
100 N. Senate Avenue, Indianapolis IN 46204
Phone Number: (317) 233-6000

Type of Entity


Business Management
Mr. Edward Melzer, President Mr. Bryan Sirbu, Internet Manager
Contact Information
Customer Contact: Mr. Bryan Sirbu, Internet Manager
Business Category

Auto Dealers - New Cars Auto Dealers - Used Cars Auto Parts & Supplies - New AUTO AIR CONDITIONING AUTO DETAILING AUTO REPAIR & SERVICE AUTO WARRANTY SERVICE Auto Accessories AUTO HEADLIGHT RESTORATION AUTO REPAIR - STEERING & SUSPENSION Auto Dealers - Online New Car Dealers (NAICS: 441110)

Products & Services

Honda of Fishers sells the following brand(s): All Brands PreOwned, Honda, Honda Certified

Honda of Fishers offers the following product(s): OEM Parts & Accessories

Method(s) of Payment
Cash, Personal Check, Credit including AMEX, Vehicle Financing Provided
Alternate Business Names
Ed Melzer Inc
Industry Tips
As Is Vehicle Purchasing Auto Repair Tips

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.