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Find a Location

Finish Line has 232 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Finish Line

      3308 N Mitthoeffer Road Indianapolis, IN 46235

    • Finish Line

      10202 E Washington Street Indianapolis, IN 46229

    • Finish Line

      6030 E 82nd Street Indianapolis, IN 46250

    • Finish Line

      8702 Keystone Crossing Indianapolis, IN 46240

    • Finish Line

      2188 E. 116th Street Carmel, IN 46032

    Business ProfileforFinish Line

    Retail Shoes
    HeadquartersMulti Location Business
    The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

    At-a-glance

    Customer Reviews

    1.1/5stars

    Average of 111 Customer Reviews

    Customer Complaints

    498 complaints closed in last 3 years

    183 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Overview

    Finish Line offers sports apparel. 

    Business Details

    This is a multi-location business.

    Find a Location

    Finish Line has 232 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Finish Line

        3308 N Mitthoeffer Road Indianapolis, IN 46235

      • Finish Line

        10202 E Washington Street Indianapolis, IN 46229

      • Finish Line

        6030 E 82nd Street Indianapolis, IN 46250

      • Finish Line

        8702 Keystone Crossing Indianapolis, IN 46240

      • Finish Line

        2188 E. 116th Street Carmel, IN 46032

      Headquarters
      3308 N Mitthoeffer Road, Indianapolis, IN 46235
      BBB File Opened:
      5/22/2008
      Years in Business:
      47
      Business Started:
      10/1/1976
      Business Incorporated:
      7/2/2004
      Type of Entity:
      Corporation
      Alternate Business Name
      • The Finish Line, Inc.
      • Finishline.com
      Business Management
      • Mr. Mark Roper, Vice President of Customer Service
      Contact Information

      Principal

      • Mr. Mark Roper, Vice President of Customer Service

      Customer Complaints

      498 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      02/13/2024

      Complaint Type:
      Delivery Issues
      Status:
      Answered
      My order came with some sort of toxic chemical like petroleum or gas but its almost gel-like. I called many times to finish line to get a remedy and they were so terrible on the phone that I filed this complaint. Order#**********
      Read More

      Customer Reviews

      111 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Michelle B.

      1 star

      02/17/2024

      Purchased an order online early December never received shipping confirmation or the item. I asked for a refund as it was days before Christmas now. They sent another item instead!!! Told me to just return it if I dont want it. I returned it and no refund months later! Everytime i call Im on hold for an hour and say your refund will be issued in 3-5 days. No explanation no apology and no refund!!

      Local BBB

      BBB Serving Central Indiana

      BBB Reports On

      BBB reports on known marketplace practices.

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