Business ProfileforDorfman Property Management & Sales

This is in part, a copy of my email to Dorfman Property Management: I mailed a check on 11-20-22 and to this date and time it has NOT been cashed. I specifically mailed it early to avoid a late fee. This same problem occurred early in the summer and late fees were incurred. ************************* and ****(unsure of last name) assured me that I would not be charged for this. I mail rent at least 1 week prior to due date. I was charged 175.00$ for this previously. This morning(11-29-22) I spoke with **** and initially she said that I needed to speak with someone else. I persisted and finally, she admitted your office "has the check". It is NOT reflected on the online portal, nor does my bank have a record of it being cashed. The check is dated 11-20-22 for Decembers rent. Please attend to this matter. I should not have to worry about this each and every month. The date is now 11-30-22 and the check has still not been cashed. BBB,I have written several emails to Dorfman(*************************) with no resolution. Now I stand to incur more late fees starting 0n Dec. 1, 2022(Tomorrow). I believe they are purposely holding checks back to get more money through late fees or it's just plain incompetence. ******************* ***************************************************