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Find a Location

Indiana Farmers Mutual Insurance Company has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Please enter a valid location.

    Business ProfileforIndiana Farmers Mutual Insurance Company

    Insurance Companies
    Multi Location Business

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    2 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Property and Casualty Insurance Products

    Business Details

    This is a multi-location business.

    Find a Location

    Indiana Farmers Mutual Insurance Company has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      Location of This Business
      10 W 106th Street, Indianapolis, IN 46290-1002
      BBB File Opened:
      4/28/2008
      Years in Business:
      146
      Business Started:
      8/1/1877
      Business Started Locally:
      8/1/1877
      Business Incorporated:
      8/5/1968
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      Type of Entity:
      Corporation
      Business Management
      • Mr. Paul G. Seppel, Executive Vice President
      • Mr. H. Gregg Huey III, Chief Administrative Officer
      • Ms. Kim O Smith JD, CEO
      • Mr. Glenn Toren, COO
      • Mr. Bart Anderson, Vice President of Marketing
      Contact Information

      Principal

      • Mr. Paul G. Seppel, Executive Vice President
      • Mr. H. Gregg Huey III, Chief Administrative Officer
      • Ms. Kim O Smith JD, CEO
      Additional Contact Information

      Phone Numbers

      Customer Complaints

      2 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      07/25/2023

      Complaint Type:
      Service or Repair Issues
      Status:
      Answered
      On August 8, 2019, I called Indiana Farmers, my homeowners insurance company, to inquire about my deductible for damages to my home from fire. They told me my deductible is $5000 for the $20,000 worth of damage sustained by the fire. I opted to NOT file a claim, and instead, had work done very slowly over time and covered all expenses out of pocket. Yet, Indiana Farmers filed a claim anyway. I have tried to switch to a new insurance company in hopes of finding one that is supportive, respectful, and trustworthy. However, the inaccurate claim on my record is preventing me from switching to a better company and making my premiums higher than they should be. After contacting them, I was told that theres nothing they can do now, other than send me a letter saying they never paid on the fire claim, which is inaccurate because I never filed a fire claim.
      Read More

      Customer Reviews

      0 Customer Reviews

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      How BBB Processes Complaints and Reviews

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      Local BBB

      BBB Serving Central Indiana

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