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Find a Location

Schmidt Automotive, Inc. has 1 locations, listed below.

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    Business ProfileforSchmidt Automotive, Inc.

    Auto Repair

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 3 Customer Reviews

    Customer Complaints

    4 complaints closed in last 3 years

    2 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Business Details

    Location of This Business
    8560 E 30th Street, Indianapolis, IN 46219-1423
    BBB File Opened:
    7/16/1981
    Years in Business:
    47
    Business Started:
    1/19/1977
    Business Started Locally:
    5/1/1978
    Business Incorporated:
    7/16/1981
    Type of Entity:
    Corporation
    Business Management
    • Mr. Stephen Schmidt, Owner
    • Ms. Karen Right, Office Manager
    Contact Information

    Principal

    • Mr. Stephen Schmidt, Owner
    • Ms. Karen Right, Office Manager

    Customer Contact

    • Ms. Karen Right, Office Manager
    Additional Contact Information

    Fax Numbers

    • (317) 895-9717
      Other Fax

    Industry Tip

    BBB Tip: How to prepare your car for winter

    Customer Complaints

    4 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    02/20/2024

    Complaint Type:
    Product Issues
    Status:
    Unanswered
    i bought a intake june 23,2023 from steve schmidt racing engines for an engine he built for me.He finally shipped the intake out to inductions solutions to have nitrous system installed on intake on August 1 2023.Inductions solutions completed there work in about 3 days and shipped the intake to me after receiving to find it was the wrong intake for my engine.I immediatly contacted steve and told him it was the wrong intake for my engine he then instructed me to send intake back to him and he would get correct intake after numerous messages left for him with his secretary he finally answer the phone around november 1st 2023 and said he had to send to his guy to have nitrous switched to o new intake becuase he didnt want me too have to pay inductions solutions to redo his mistake as of feb 19,2024 i still dont have my intake back.At this point he can send me my intake back completed or send me the nitrous system off the intake that inductions solutions installed and refund me for the ****** dollars he charged my credit card for intake or he can keep it all and refund me ****** for intake and the ******* for the work inductions soutions performed on the intake.Thanks ***************************

    Customer Reviews

    3 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    McArthur T

    1 star

    02/13/2024

    This place is horrible when it comes to repairs. Last year I bought in my **** Cadillac to get an oil leak repair. After talking to Steve and how he was going to repair my vehicle I truly trust and believe he was the guy to get the job do right. My total cost was ***** dollars and I paid him $4,000 up front. After my car set there for almost a year I pick it up and one day I was home and it just shut off on me. It has never done that before. So I contact Steve and he told me to bring it in next month because the person that work on my car was sick. I agree and then after a month I brought it back. It stay there for 2-months. Once I pick it up again I notice after 2-weeks I was getting a ticking sound when it was idle. I contacted them again and they say it could be a lifter. So I took it back and it set and set for months. Everything I call no one will return my calls. So I decided to pick up my car and take it to the Cadillac dealership. After the inspection by the Cadillac dealership I had to pay $3,500 to fix the damage it that they have calls on my vehicle. Once a person have paid you all your money to fix something you expect things to be done right. I strongly and I mean strongly suggest not to take your vehicle there for any repairs.

    Local BBB

    BBB Serving Central Indiana

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