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BBB Accredited Business sinceFind a Location
Phone: (713) 621-4663 Fax: (713) 963-0378 View Additional Phone Numbers 1177 West Loop South, Ste. 200 Cornerstone Home Lending, Houston, TX 77027 View Additional Web Addresses
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This company provides complete real estate loan services.
A BBB Accredited Business since
BBB has determined that Cornerstone Home Lending, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that raised the rating for Cornerstone Home Lending, Inc. include:
- Length of time business has been operating
- Complaint volume filed with BBB for business of this size
- Response to 8 complaint(s) filed against business
- Resolution of complaint(s) filed against business
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||6|
|Total Closed Complaints||8|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||3|
Licensing, Bonding or Registration
This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
These agencies may include:
Type of Entity
Business ManagementMs. Judith A. Belanger, Executive Vice President Mr. Derek Bolls, Compliance Officer Ms. Sandra S. Coffman, Senior Vice President Mr. Marc N. Laird, President Mr. Cary Whitaker
Alternate Business NamesAscent Home Lending, LLC Brookhollow Mortgage Services, LTD Cornerstone Mortgage Company, LTD Cornerstone Mortgage Partners of Texas, LP Cornerstone Mortgage Providers, LP Crestmark Mortgage Company, LTD Group Mortgage, LLC Priority Home Lending
Industry TipsMortgage Choices
Customer Review Rating plus BBB Rating Summary
BBB Customer Review Rating plus BBB Rating Overview