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Find a Location

Texas Mattress Makers has 1 locations, listed below.

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    Business ProfileforTexas Mattress Makers

    Mattress

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 4 Customer Reviews

    Customer Complaints

    4 complaints closed in last 3 years

    2 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Overview

    This company manufactures and sells mattresses.

    Business Details

    Location of This Business
    4619 Navigation Blvd, Houston, TX 77011-1039
    BBB File Opened:
    2/12/2014
    Years in Business:
    10
    Business Started:
    10/25/2013
    Type of Entity:
    Sole Proprietorship
    Alternate Business Name
    • Noah's Manufacturing, Inc.
    Business Management
    • Mr. Youval Meicler, Owner
    Contact Information

    Principal

    • Mr. Youval Meicler, Owner

    Customer Contact

    • Mr. Youval Meicler, Owner
    Additional Contact Information

    Phone Numbers

    Email Addresses

    Industry Tip

    BBB Tip: Shopping for a mattress? Do your research

    Customer Complaints

    4 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    12/28/2023

    Complaint Type:
    Product Issues
    Status:
    Resolved
    I purchased a mattress 12/30. Noah promised delivery Tues 12/20. Automated system promised delivery 12/20 am in a text 12/19 am. A phone call late afternoon 12/19 cancelled delivery until after holiday, I objected, they promised Saturday 12/23, then 12/22. No notification on 12/21, so I call, staff looks me up, no delivery planned, but they promise 12/22. Crickets 12/22 til I call late afternoon. They act surprised, look me up, and promise 12/23 delivery. Crickets 12/23 til I call 2pm. Surprised, they look me up again, say they can't help til after holiday. I ask for my money back. They ask for enough time to call someone in to do the delivery. I refuse because I've already missed holiday time with family, and am late to a gathering. And I ask for my money back, as I have lost trust in the company's product. Noah calls, invoking the restocking fee, offering delivery within 15 minutes. I state firmly but politely that I'm sad at missing family plans 3 days that week, and his offering will make me miss another gathering, I'm already late. And I don't trust their promises any more and want my money back. He says to come in Tuesday for a check, never stating clearly how much would be refunded. I arrive Wed. 12/27, he says I misunderstood, he meant New Year's Tuesday. To confirm the new date I ask what day I should arrive for my check, he says Thur or Friday. I say Thursday Jan4, he says yes. I have small claims form ready to file if check for full amount is not available to me Jan4.

    Customer Reviews

    4 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Vickie F

    1 star

    01/13/2023

    They’re not professional. They sold me a model mattress. I told him that I need a mattress for my lower back and spine trauma. 6 months later it sags in so bad I have to lay on the hump to get out the big sag hole from my body. I only weigh 120 pounds. It’s making my trauma condition, even worse. No warranty and I had to pay it to be delivered.

    Local BBB

    BBB of Greater Houston and South Texas

    BBB Reports On

    BBB reports on known marketplace practices.

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