Business ProfileforHub Hyundai of Katy

On Monday, August 27th, I took my car in to have the 2nd recall performed on my car but also for a warranty issue that was identified back when I had the first Recall back on July 27th. I was told that parts were ordered to replace the struts on my new car but they could not do the repair now because of that and that my car was safe to drive. I have called over 10 times and spoken with various people at the service department and each time I get no answer or incomplete answers. I am now on day 4 without my car and having to Uber and get rides from co-workers because of this issue. I was informed today that the dealership had to order a new axel for my vehicle that does not even have 18,000 miles on it. This is a major issue. What is worse is that I am informed that the parts needed are on back-order and there is no ETA and they do not have a loaner car. What I am supposed to do? I am paying for a brand new car that cannot be driven and there is nothing being offered to help with my transportation needs to get to and from work. Even worse is that there is no ETA on when I will get my car back. I have been sold a defective car with major issues and this is both disappointing and upsetting. This is day 4 and no one has called me back to provide an update or assistance with transportation or an ETA of when the repair will be complete. Please help!