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BBB Accredited Business since
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Hours of operation 7am to 7pm-7 days a week
Service all air conditioners-all models
Residential Cooling and Heating
Offer a full line of Air Quality products
Full annual maintenance/service plans available
Seasonal tuneups available
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A BBB Accredited Business since
BBB has determined that One Hour Air Conditioning & Heating meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that raised the rating for One Hour Air Conditioning & Heating include:
- Length of time business has been operating
- Complaint volume filed with BBB for business of this size
- Response to 23 complaint(s) filed against business
- Resolution of complaint(s) filed against business
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||15|
|Total Closed Complaints||23|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||4|
Licensing, Bonding or Registration
This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
These agencies may include:
Texas Department of Licensing & Regulation
920 Colorado, Austin TX 78701
Phone Number: (800) 803-9202
Fax Number: (512) 475-2871
Business ManagementWilliam Fortner, Vice President
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Method(s) of PaymentMC, Visa
Refund and Exchange Policy2 year parts and labor on all service repairs and replacements.
Alternate Business NamesHallmark One Hour Air Conditioning & Heating Home Comfort Solutions One Hour Air Conditioning and Heating
Industry TipsAIR CONDITIONING & HEATING - SELECTING A COMPANY
Customer Review Rating plus BBB Rating Summary
BBB Customer Review Rating plus BBB Rating Overview