Business ProfileforKaty Furniture, LLC

This (Katy Furniture) is the most awful customer service store that I have never seen in my entire shopping experience. They are very greedy about the money, and it is for check. What horrible people! Oh my goodness, the lack of respect for customers is extremely bad. I bought a piece of furniture and paid with a check, and they do not want to give a delivery schedule until the check is clear. The check got clear, and still they deny it and do not have a delivery schedule. I went to get things straight and am just getting very upset with those people they do not have respect for us to deal with. I will never buy from that store or its affiliates. The manager of the store is a horrible woman to deal with; there is no good moral respect or kindness for anyone; **** ******** money is the goal, and you just wait. If you call, they make you wait until they want to attend the phone call. Please do not even try to buy anything from that store; they are the most horrible customer service people, and the store is cheap and low quality, which is embarrassing to deal with and talk to.

We are sorry Mr. *** that you had a bad experience. However, our store policy is not to accept checks, when an exception is made we let the customer know that the only way we will accept the check is we will schedule delivery once the check clears. Again, we are sorry that you do not like this policy and I am sorry that they even allowed you to pay with a check because that is not a form of payment that we accept. But we try to be accommodating to the customer and of course every time that we are this happens.