BBB Business Review

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BBB Accredited Business since

David McDavid Nissan

Phone: (713) 941-0600 View Additional Phone Numbers 11911 Gulf Freeway, Houston, TX 77034 http://www.mcdavidnissan.com View Additional Web Addresses


BBB Business Reviews may not be reproduced for sales or promotional purposes.

Description

This company sells new cars and trucks.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that David McDavid Nissan meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for David McDavid Nissan include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 42 complaint(s) filed against business
  • Resolution of complaint(s) filed against business


Customer Complaints Summary Read complaint details

42 complaints closed with BBB in last 3 years | 18 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 23
Billing/Collection Issues 1
Delivery Issues 0
Guarantee/Warranty Issues 1
Problems with Product/Service 17
Total Closed Complaints 42

Customer Reviews Summary Read customer reviews

0 Customer Reviews on David McDavid Nissan
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: January 01, 1985 Business started: 01/01/1962 in TX Business incorporated 01/01/1962 in TX
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Texas Department of Motor Vehicles
4000 Jackson Ave, Austin TX 78731
http://dmv.state.tx.us/
Phone Number: (888) 368-4689

Office of Consumer Credit Commissioner - Texas
2601 N. Lamar Blvd, Austin TX 78705
http://www.occc.state.tx.us/index.html
Phone Number: (800) 538-1579
info@occc.state.tx.us

Type of Entity

Corporation

Business Management
Mr. Chad Milow, General Manager David Morrissey, Owner Loyalty Director
Contact Information
Principal: Mr. Chad Milow, General Manager
Principal: David Morrissey, Owner Loyalty Director
Related Businesses
David McDavid Honda
Business Category

AUTO DEALERS NEW CARS AUTO DEALERS USED CARS AUTO REPAIR & SERVICE

Alternate Business Names
McDavid Body Shop Asbury Group Automotive McDavid Collision Center McDavid Nissan Pre-Owned
Industry Tips
AUTOMOBILE LEASING TIPS AUTOMOBILE PURCHASING TIPS CAR REPAIR -CHOOSING A TRUSTWORTHY SHOP INFORMATION ABOUT YOUR THREE DAY RIGHT TO CANCEL THE TEXAS LEMON LAW & BBB AUTO LINE
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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.