BBB Business Review

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This business is not BBB accredited.

Abe, Wayne T.

Phone: (808) 946-2479 196 Kapalu St, Honolulu, HI 96813

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BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that affect the rating for Abe, Wayne T. include:

  • Length of time business has been operating
  • No complaints filed with BBB

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Additional Complaint Information

It is also due to forfeiture of a required license.

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Abe, Wayne T.
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: April 02, 1997 Business started: 03/11/1996 Business started locally: 03/11/1996
Type of Entity

Sole Proprietorship

Business Management
Mr. Wayne T. Abe, Owner
Contact Information
Principal: Mr. Wayne T. Abe, Owner
Business Category

Travel Agencies & Bureaus

Alternate Business Names
Wayne's Travel Service
Additional Information


The Better Business Bureau of Hawaii offers the following education tip when purchasing airline tickets:

Be wary of offers that promise "the moon" for a very low price, or ones that require immediate purchase to lock in the announced rate.

Use reputable travel agents to plan your trip.

Contact your Better Business Bureau for a report on the company you're considering using.

Be your own best protector. Even with all the consumer protection agencies and laws on the books, consumers must protect themselves by being leery of high pressure, "to good to be true" claims. Say "no" whenever you feel pressured or have questions that are not answered yet. Carefully check our businesses and deals before signing anything or paying money up front.

Do not do business with strangers who approach you at home without doing a thorough check. Make sure you have a permanent address and phone number for the business.

In addition, the Department of Commerce and Consumer Affairs provides the following information:

When you make full payment to the travel agency, make sure you receive your ticket or similar documentation. At this time, the agency should provide you with a written statement including:

The agency's name, business address, and telephone number.

The amount paid, the date of payment and an itemized statement of any balance due.

The name and address of the financial institution that maintains the travel agency trust account ad the name of the trust account.

The name of the entity the travel agency has arranged the services with, along with pertinent information such as the types of accommodations, the dates and time of services, and all restrictions, limitations, conditions, and fee assessments that pertain to the person's right to cancel, obtain a refund, change itinerary or make a claim for lost tickets.

The cancellation provisions of the contract between the travel agency and the consumer, and the rights and obligations of the parties.

The agency also must provide you with a disclosure of your consumer's rights no later than when it issues the tickets.


This type of business is regulated by the State of Hawaii and requires a license. This company's Travel Agency license, TAR3736 with expiration date of 12/31/1999, was forfeited.

Industry Tips

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.