BBB Business Review
What is a BBB Business Review?BBB Accredited Business since 01/07/2000
Hawaiian Islands Bed & Breakfast
Phone: (808) 261-7895Fax: (206) 600-51301277 Mokulua Dr, Kailua, HI 96734-3249 Send email to Hawaiian Islands Bed & Breakfasthttp://www.lanikaibb.com
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Description
This company offers bed & breakfast lodging.
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BBB Accreditation
A BBB Accredited Business since 01/07/2000
BBB has determined that Hawaiian Islands Bed & Breakfast meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that raised Hawaiian Islands Bed & Breakfast's rating include:
- Length of time business has been operating.
- No complaints filed with BBB.
- BBB has sufficient background information on this business.
Customer Complaints Summary
| Complaint Type | Total Closed Complaints |
|---|---|
| Advertising / Sales Issues | 0 |
| Billing / Collection Issues | 0 |
| Problems with Product / Service | 0 |
| Delivery Issues | 0 |
| Guarantee / Warranty Issues | 0 |
| Total Closed Complaints | 0 |
Additional Information
topLicensing
This company is in an industry that may require licensing, bonding or registration in order to lawfully do business. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
These agencies may include:
Department of Commerce & Consumer Affairs (DCCA)PO Box 3469
Honolulu, HI96801-3469
(808) 587-3295
http://pvl.ehawaii.gov/pvlsearch/app
BBB records show a license number of TAR2474 for this company, issued by Department of Commerce & Consumer Affairs (DCCA). Their web address is http://pvl.ehawaii.gov/pvlsearch/app. The expiration date of this license is 12/31/2013.
Type: Travel AgencyCheck License Status: http://pvl.ehawaii.gov/pvlsearch/app? a=d& f=n&off=&lictp=TAR&licno=2474
Please note that governmental licensing information may not be current.
BBB records show a license number of W03563550-01 for this company, issued by Department of Commerce & Consumer Affairs (DCCA). Their web address is http://pvl.ehawaii.gov/pvlsearch/app.
Type: General Excise TaxType of Entity
Sole Proprietor
Contact Information
Principal: Mr. Rick K. Maxey (Owner)Business Category
Bed & Breakfast, Vacation Rentals
Industry Tips
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Vacation and Travel
LocationsX
1 Locations
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1277 Mokulua Dr
Kailua, HI 96734-3249Directions
Industry Comparison ChartX
The information in the table below represents an industry comparison of businesses which are of the same relative size. This is based on BBB's database of businesses located in Hawaii. Businesses may engage in more than one type of business. The percent of time the business engages in a type of business is not accounted for. There is no known industry standard for the number of complaints a business can expect. The volume of business and number of transactions may have a bearing on the number of complaints received by BBB.
*Hawaiian Islands Bed & Breakfast is in this range.
Types of Complaints Handled by BBB
BBB handles the following types of complaints between businesses and their customers so long as they are not, or have not been, litigated:
- Advertising or Sales
- Billing or Collection
- Problems with Products or Services
- Delivery
- Guarantee or Warranty
We do not handle workplace disputes, discrimination claims or claims about the quality of health or legal services.
BBB Complaint Process
Your complaint will be forwarded to the company within two business days. The company will be asked to respond within 14 days, and if a response is not received, a second request will be made. You will be notified of the company's response when we receive it (or notified that we received no response). Complaints are usually closed within 30 business days.
Industry Tips for Bed & Breakfast
BBB Warns of Deceptive Travel-Related PromotionsTimeshare Scams Can Bilk the Unsuspecting
Vacation and Travel
What is BBB Advertising Review?
BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to prove their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.
What government actions does BBB report on?
BBB reports on known significant government actions involving business' marketplace conduct.
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