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          Find a Location

          Advance America has 580 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            • Advance America

              135 N Church St Spartanburg, SC 29306-5138

            • Advance America

              6231 Highway 90 Ste 8 Milton, FL 32570-1708

            • Advance America

              1119 Homestead Rd N Unit 18 Lehigh Acres, FL 33936-6038

            • Advance America

              3244 Cleveland Ave Fort Myers, FL 33901-7103

            • Advance America

              501 N Beneva Rd Ste 300 Sarasota, FL 34232-1310

            Business ProfileAdvance America

            Payday Loans
            HeadquartersMulti Location Business
            The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

            Current Alerts For This Business

            Alert:
            Advance America has had other individuals using their company name posing as the company in order to lure consumers to do business with the fake company. They are sending letters to consumers as well as using logos from Better Business Bureau, CFPB ( Consumer Financial Protection Bureau), FTC ( Federal Trade Commission) to convince consumers of their legitimacy.  Please be sure to verify contact information listed on their website, as well as verify the website provided itself. 

            Additional business information

            Additional Info:
            Advance America has had other individuals using their company name posing as the company in order to lure consumers to do business with the fake company. They are sending letters to consumers.  They are also using logos from Better Business Bureau, CFPB ( Consumer Financial Protection Bureau), FTC ( Federal Trade Commission to convince consumers of their legitimacy.  Please make sure you are going to the correct website and contacting the company through the phone numbers, etc listed on their site. 

            Contact Information

            135 N Church St

            Spartanburg, SC 29306-5138

            Visit Website
            Email this Business
            (864) 515-5600

            Customer Reviews

            1.62/5

            Average of 106 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            249 complaints closed in last 3 years

            105 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            A+
            This business is not BBB Accredited
            Search for Accredited
            Businesses in this category

            Years in Business: 26

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Overview

            Advance America does online services, online payday loans, and installment loans. 

            Business Details

            This is a multi-location business.

            Find a Location

            Advance America has 580 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.

              • Advance America

                135 N Church St Spartanburg, SC 29306-5138

              • Advance America

                6231 Highway 90 Ste 8 Milton, FL 32570-1708

              • Advance America

                1119 Homestead Rd N Unit 18 Lehigh Acres, FL 33936-6038

              • Advance America

                3244 Cleveland Ave Fort Myers, FL 33901-7103

              • Advance America

                501 N Beneva Rd Ste 300 Sarasota, FL 34232-1310

              Headquarters
              135 N Church St, Spartanburg, SC 29306-5138
              Email this Business
              BBB File Opened:
              11/21/2001
              Years in Business:
              26
              Business Started:
              9/1/1997
              Alternate Business Name
              • National Cash Advance
              • First American Cash Advance
              • Advance America Cash Advance Centers Inc
              • Advance America Cash Advance
              Business Management
              • Mr. James A Ovenden, President/CEO
              • Mr. Jeff Newman, Business Manager
              • Ms. Jessica Rustin, Chief Compliance Officer
              Contact Information

              Principal

              • Mr. James A Ovenden, President/CEO
              Additional Contact Information

              Email Addresses

              Read More Business Details and See Alerts

              Industry Tip

              BBB Tip: Payday loans

              Customer Complaints

              249 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              04/01/2024

              Complaint Type:
              Billing Issues
              Status:
              Resolved
              I had a gentleman text me saying that I had been approved for a loan, which I have been trying to get to repair the roof on my house. He said that he was from Advance America money lenders and he needed my banking information so that I could send him a sum of money and he would refund it to my account within minutes. I gave him my banking information, my username, my password. I made a huge mistake in doing that!! I had over $800 in my account that is now gone. I then kept calling him repeatedly until he finally answered. He stated that I could get my money back if I would do these sexually explicit things to him, which I will not repeat in this message. He was disgusting and rude!!! I could not believe the things he was saying to me!! I have never been more ashamed and embarrassed in all my life!! This man needs to be put in jail!! He is a disgrace and nasty!!!
              Read More
              Read 248 More Complaints

              Customer Reviews

              106 Customer Reviews

              What do you think? Share your review.

              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Pamela C

              04/14/2024

              I have tried 2 different locations and was SCAMMED BY BOTH....STAY AWAY ALL THEY DO is take your money and refuse to talk to you again. I have lost over 700 dollars in the last few months dealing with these SCAMMERS. THEY WILL NEVER GET ANY BUSINESS FROM MY FAMILY. OR FRIENDS. PLEASE STAY AWAY.THEY ARE NOÒOO GOOD.
              Read 105 More Customer Reviews

              Local BBB

              BBB of Upstate South Carolina

              More Info on Local BBB

              BBB Reports On

              BBB reports on known marketplace practices.

              See What BBB Reports On

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              BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

              When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

              BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

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