BBB Accredited Business since 09/01/1985
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A BBB Accredited Business since 09/01/1985
BBB has determined that Firestone Tire & Service Centers meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that raised Firestone Tire & Service Centers' rating include:
- Length of time business has been operating.
- Complaint volume filed with BBB for business of this size.
- Response to 1 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
Customer Complaints Summary
|Complaint Type||Total Closed Complaints|
|Problems with Product / Service||1|
|Advertising / Sales Issues||0|
|Billing / Collection Issues||0|
|Guarantee / Warranty Issues||0|
|Total Closed Complaints||1|
Contact InformationPrincipal: Mr. Jimmy Holloman (District Manager)Mr. Paul Halla (District Manager)
Tire Dealers, Tire Manufacturers, Battery Supply Companies, Tire Repair Shops, Muffler and Exhaust System Suppliers, Brake Shops, Auto Repair Services, Inspection Stations, Shock Absorber Suppliers, Battery Repair Companies
Products & Services
According to information in BBB files Firestone Tire & Service Centers operates a chain of more than 1,800 company-owned automotive tire and service stores throughout the United states.