Skip to main content

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.
Better Business Bureau®
Resources for Businesses
Better Business Bureau
          Share

          Find a Location

          Replacements, Ltd. has 2 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            • Replacements, Ltd.

              1089 Knox Rd McLeansville, NC 27301-9228

              BBB Accredited Business

            • Replacements, Ltd.

              PO Box 26029 Greensboro, NC 27420-6029

              BBB Accredited Business

            Business ProfileReplacements, Ltd.

            Glassware
            Multi Location Business
            BBB accredited business

            Contact Information

            1089 Knox Rd

            McLeansville, NC 27301-9228

            Visit Website
            (336) 697-3000

            Want a quote from this business?

            Get a Quote

            Customer Reviews

            2.36/5

            Average of 53 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            20 complaints closed in last 3 years

            11 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 7/1/1981

            Years in Business: 43

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Products & Services

            Replacements, Ltd. offers replacement china, crystal, silver, and collectibles.

            Business Details

            This is a multi-location business.

            Find a Location

            Replacements, Ltd. has 2 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.

              • Replacements, Ltd.

                1089 Knox Rd McLeansville, NC 27301-9228

                BBB Accredited Business

              • Replacements, Ltd.

                PO Box 26029 Greensboro, NC 27420-6029

                BBB Accredited Business
              Location of This Business
              1089 Knox Rd, McLeansville, NC 27301-9228
              BBB File Opened:
              7/1/1981
              Years in Business:
              43
              Business Started:
              3/18/1981
              Business Started Locally:
              3/18/1981
              Business Incorporated:
              9/17/1981
              Accredited Since:
              7/1/1981
              Type of Entity:
              Corporation
              Business Management
              • Mr. Robert Page, Chairman & CEO
              • Mr. Andrew Spainhour, General Counsel
              • Mr. Scott Fleming, President
              • Jamie Lawson, Customer Relations Manager
              Contact Information

              Principal

              • Mr. Robert Page, Chairman & CEO

              Customer Contact

              • Jamie Lawson, Customer Relations Manager
              Additional Contact Information

              Fax Numbers

              • (336) 697-3100
                Primary Fax

              Phone Numbers

              Read More Business Details and See Alerts

              Customer Complaints

              20 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              02/06/2024

              Complaint Type:
              Service or Repair Issues
              Status:
              Answered
              repeated emails telling me my pattern was available or discounted, only to open the email and the pattern was unavailable
              Read More
              Read 19 More Complaints

              Customer Reviews

              53 Customer Reviews

              What do you think? Share your review.

              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Anastasia M

              03/30/2024

              I sold a dinnerware set to you folks and received a check in the mail about 4weeks later which was great. However, I sent another set of dinnerware and received a receipt for it via email and about 3 weeks later I got some of the plates back which you folks did not purchase. Im giving this company a 1 star because it has been 4 months now and I still havent received my check for the second set. *** contacted the company over half a dozen times and they keep telling me theyve reissued the check. However I still havent received it and Its taken a lot of my time. Ive been trying to get a hold of you folks and everyone Ive spoke with keeps promising my check is coming. Its been 4 months and Im still waiting. Its very frustrating and disappointing. I will not be selling any more of my china going forward.

              Replacements, Ltd. Response

              04/01/2024

              Dear ********************,We spoke with your on Friday 3/29/24 regarding this order and a new check is being mailed to you today to be delivered at your PO Box. The prior check was returned to us as it was sent to your physical address, where US Mail does not deliver. Thank ************************** ******** Care Supervisor
              Read 52 More Customer Reviews

              Local BBB

              BBB® of Central and Northwest North Carolina

              More Info on Local BBB

              BBB Reports On

              BBB reports on known marketplace practices.

              See What BBB Reports On

              BBB Business Profiles may not be reproduced for sales or promotional purposes.

              BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

              When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

              BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

              As a matter of policy, BBB does not endorse any product, service or business.