BBB Business Review

What is a BBB Business Review?

BBB Accredited Business since 07/01/1983

Furnitureland South, Inc.

Find a Location

(866) 436-8056View Additional Phone Numbers5635 Riverdale Rd., JamestownNC 27282

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BBB Accreditation

A BBB Accredited Business since 07/01/1983

BBB has determined that Furnitureland South, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised Furnitureland South, Inc.'s rating include:

  • Length of time business has been operating.
  • Complaint volume filed with BBB for business of this size.
  • Response to 32 complaint(s) filed against business.
  • Resolution of complaint(s) filed against business.

Customer Complaints SummaryRead complaint details

32 complaints closed with BBB in last 3 years | 12 closed in last 12 months
Complaint TypeTotal Closed Complaints
Advertising / Sales Issues2
Delivery Issues9
Guarantee / Warranty Issues2
Problems with Product / Service19
Billing / Collection Issues0
Total Closed Complaints 32

Customer Reviews Summary Read customer reviews

1 Customer Review Customer Reviews on Furnitureland South, Inc.

Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 1
Total Customer Reviews 1 Customer Review

Additional Information

top

The firm's designated customer relations contact is Ms. Holly Gray, who can be reached at (336) 841-4328, extension 3419 or e-mail address hollygray@furniturelandsouth.com.

BBB file opened: 03/01/1971Business started: 03/01/1970
Type of Entity

Corporation

Incorporated: January 1971, NC

Contact Information
Ms. Theresa Hall (Legal Assistant)Mr. Jeff Harris (President & COO)
Number of Employees

460

Business Category

Furniture Retailers

Products & Services

Furnitureland South, Inc. offers home furnishing merchandise.


Customer Review Rating plus BBB Rating Summary

Furnitureland South, Inc. has received 4.40 out of 5 stars based on 1 Customer Review and a BBB Rating of A+.

BBB Customer Review Rating plus BBB Rating Overview

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.

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What is a BBB Business Review?

We offer free reviews on businesses that include background, licensing, consumer experience and other information such as governmental actions that is known to BBB. These reviews are provided for businesses that are BBB accredited and also for businesses that are not BBB accredited.

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BBB Reporting Policy

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.