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Find a Location

After Hours Veterinary Emergency Clinic, P.A. has 1 locations, listed below.

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    Business ProfileforAfter Hours Veterinary Emergency Clinic, P.A.

    Emergency Vet

    Current Alerts For This Business

    Misuse of BBB Name and/or Logo:

    On May 19, 2021,the business’ yellow pages advertisement includes the reference “BBB Accredited Business” (or “BBB Member”). This business location is not accredited by BBB and our policies prohibit such a reference. Upon contact by BBB, the business agreed not to use the reference in subsequent yellow page directories.

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 3 Customer Reviews

    Customer Complaints

    4 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Overview

    After Hours Veterinary Emergency Clinic, PA  provides emergency veterinary clinic services, specializing in emergency and critical care veterinary practice.

    Products & Services

    After Hours Veterinary Emergency Clinic offers after hours emergency veterinarian services, including holidays, nights and weekends, for small animals and limited exotic animals.

    Business Details

    Location of This Business
    5505 W Friendly Ave, Greensboro, NC 27410-4211
    BBB File Opened:
    9/4/2004
    Years in Business:
    47
    Business Started:
    12/6/1976
    Business Incorporated:
    12/10/2010
    Licensing Information:
    • This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

    Type of Entity:
    Corporation
    Alternate Business Name
    • Guilford College Animal Hospital
    Business Management
    • Mr. Jason A. Streck, Owner/Manager
    Contact Information

    Principal

    • Mr. Jason A. Streck, Owner/Manager

    Customer Contact

    • Mr. Jason A. Streck, Owner/Manager
    Additional Contact Information

    Fax Numbers

    • (336) 851-1993
      Primary Fax

    Customer Complaints

    4 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    07/26/2023

    Complaint Type:
    Product Issues
    Status:
    Unanswered
    7/19/23 my cat was at A.H.V. My friend J**** R**** was w/ me. She told staff she was financially responsible for services. She provided her name & address. A.H.V. sent me a refund check #**** made payable to myself & J**** R****. This creates problems. We don't live near each other, both signatures required to cash, my bank wouldn't cash w/ 2 signatures anyway because we don't share an account. I called A.H.V. & employee saw J**** R****'s address. Accounting made the mistake & won't fix it unless I pay for a stamp & envelope & return check! I'm being inconvenienced while grieving the loss of my E.S.A & I have to pay for a stamp & envelope & send it trackable so I can prove they got it to return the check? Its going to cost me more than the refund & it was THEIR ERROR!!! I offered to write "VOID" in marker across check & send picture. If I had cast the check they would never get the check back they would just see a copy of it on their bank statement. Why is my solution unacceptable? They said "no". This is unreasonable, this is poor customer service and I should not be inconvenienced or made to spend money on their mistake.

    Customer Reviews

    3 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Alyssa B

    1 star

    06/29/2022

    Went here with a sick dog. At the time that we arrived even prior to assessment, I was quoted multiple dollar amounts including the fact that if they did x-rays and if not able to clearly read them they would have to charge an additional fee to send the x-rays out. Of course that ended up happening. I don’t know that they even actually did that. The next problem was I was told that my dog needed an ultrasound and I would have to go either to Winston-Salem or Cary for this. I asked if the other emergency vet over off of interstate 40 didn’t have ultrasound services and they said “they don’t, we called”. That was later found to be a bald face lie (confirmed same night by phone and next day by email). Finally they quoted me $4000-$6000 in order to perform an emergency spay. To me a $2000 range is pretty broad. At that point I had lost trust and asked them to just give her antibiotics and let me take her home. The next day upon going to a regular vet, they read the exact same x-rays that they had obtained from this clinic and stated that it was clear what the problem was. Ultimately they charged me less than half to provide the exact same services. In my opinion, this clinic is not at all interested in the well-being of your pet. They are interested only in lining their pockets. I would not trust them. I would go to the other emergency clinic off of Guilford College Road at interstate 40. When I called that clinic, they were kind enough to give me some advice over the telephone to ensure that my pet was safe through the night.

    Local BBB

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