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          Hometown Auto Group has 1 locations, listed below.

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            Business ProfileHometown Auto Group

            New Car Dealers

            Contact Information

            2009 Barnes St

            Reidsville, NC 27320-8148

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            Email this Business
            (336) 634-0050

            Customer Reviews

            This business has 0 reviews

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            Customer Complaints

            1 complaints closed in last 3 years

            1 complaints closed in last 12 months

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            BBB Rating & Accreditation

            A+
            This business is not BBB Accredited
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            Businesses in this category

            Years in Business: 9

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

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            Overview

            Hometown Auto Group offers sales of new and used automobiles also provides warranty and scheduled maintenance to all General Motors vehicles.

            Business Details

            Location of This Business
            2009 Barnes St, Reidsville, NC 27320-8148
            Email this Business
            BBB File Opened:
            11/12/2014
            Years in Business:
            9
            Business Started:
            11/12/2014
            Business Started Locally:
            11/12/2014
            Business Incorporated:
            11/12/2014
            Licensing Information:
            • This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            Type of Entity:
            Corporation
            Alternate Business Name
            • Hometown Chevrolet Buick GMC, Inc.
            Additional Contact Information

            Email Addresses

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            Industry Tip

            BBB Tip: Buying a new car

            Customer Complaints

            1 Customer Complaints

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            Most Recent Customer Complaint

            03/27/2023

            Complaint Type:
            Service or Repair Issues
            Status:
            Answered
            I purchased a car at Hometown Chevrolet on Oct. 30 2019. Another lender paid the car off in 2021. Capital One, informed me to reach out to dealership, saying i may be owed a refund from the Gap Insurance. I started reaching out in November 2021, A employee named Paige S**** emailed me a cancellation form to fill out,and return. She also said it could take up to 4- 6 weeks. I contacted the office beginning of 2022. I was told Paige was no longer there. I spoke with Chris O****, he told me they were behind and that I would get my money. After some time had passed, I called to speak with Chris, it went to voicemail, no return call. I reached out to a Attorney and faxed their office the paperwork on May 13, 2022. The attorney contacted and sent letters, still the matter is not resolved. My Gap Fee is 895.00. Chris last words to me back in 2022 were, I would get my money, a new year has begun, and I have yet to receive the refund..
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            Customer Reviews

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            Local BBB

            BBB® of Central and Northwest North Carolina

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