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BBB Business Review

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BBB Accredited Business since

HotDoodle.com

Phone: (866) 660-1455 Fax: (510) 494-9100 View Additional Phone Numbers   http://www.hotdoodle.com


BBB Business Reviews may not be reproduced for sales or promotional purposes.

Description

This company offers an all-in-one solution to websites which includes web design, domains, and hosting. HotDoodle can design you a custom website that you can easily update yourself anytime without doing any programming. In addition, a wide range of expert help is available from HotDoodle that you can affordably hire at anytime to enhance your website or you can do it yourself. HotDoodle is a Cloud Computing offering of Metabyte, Inc., a leading information technology (IT) services company trusted by Fortune 500 and mid-market enterprises worldwide. Founded in 1993, Metabyte is best known for innovation and "Making Innovation Work." Over 17 million users daily rely on software or services provided by Metabyte for work or entertainment.




BBB Accreditation

A BBB Accredited Business since

BBB has determined that HotDoodle.com meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for HotDoodle.com include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 1 complaint(s) filed against business
  • Resolution of complaint(s) filed against business


Customer Complaints Summary Read complaint details

1 complaint closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 1
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 1

Customer Reviews Summary Read customer reviews

0 Customer Reviews on HotDoodle.com
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: April 01, 1999 Business started: 01/01/1993 Business started locally: 01/01/1993 Business incorporated 01/20/1993 in CA
Type of Entity

Corporation

Business Management
Ms. Elizabeth M. Fonte, Client Services Coordinator
Contact Information
Principal: Mr. Manu Mehta, President
Number of Employees

2

Business Category

Web Design Internet - Web Hosting Webbing

Service Area
This business service area covers: Nationwide
X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.