BBB Accredited Business since 05/19/2011
Elegant Themes, Inc.
(415) 729-40781233 Howard Street, Apartment 3A, San Francisco, CA 94103
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This company offers web developing that provides WordPress themes (web templates for the WordPress Content Management System). These digital files are provided on our website on a membership basis. We are not available for Custom Work.
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A BBB Accredited Business since 05/19/2011
BBB has determined that Elegant Themes, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that lowered Elegant Themes, Inc.'s rating include:
- Length of time business has been operating.
Factors that raised Elegant Themes, Inc.'s rating include:
- Complaint volume filed with BBB for business of this size.
- Response to 10 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
- BBB has sufficient background information on this business.
Customer Complaints SummaryRead complaint details
|Complaint Type||Total Closed Complaints|
|Advertising / Sales Issues||2|
|Billing / Collection Issues||6|
|Problems with Product / Service||2|
|Guarantee / Warranty Issues||0|
|Total Closed Complaints||10|
Type of Entity
Incorporated: June 2010, CA
Contact InformationPrincipal: Mr. Nicholas Roach (President)
Number of Employees
Refund and Exchange Policy
We offer no-questions-asked refunds within 30 days of your purchase. Simply send us an email if you are not satisfied with the product.
This business service area covers the world.