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Find a Location

PENSCO Trust Company has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforPENSCO Trust Company

    Trust Company
    HeadquartersMulti Location Business
    The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    This business has 0 complaints

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    This company offers self-directed IRA custodial and administrative services.

    Products & Services

    Trust Company

    Business Details

    This is a multi-location business.

    Find a Location

    PENSCO Trust Company has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      Headquarters
      275 Battery St Ste 1220, San Francisco, CA 94111-3382
      BBB File Opened:
      10/24/1991
      Years in Business:
      34
      Business Started:
      12/6/1989
      Business Started Locally:
      12/6/1989
      Business Incorporated:
      8/26/2011
      Type of Entity:
      Corporation
      Number of Employees:
      100
      Alternate Business Name
      • PENSCO Holdings, Inc.
      Business Management
      • Ms. Dimetra Pelekidis, Director of Institutional and Client Services
      • Mr. David Foxhoven, Vice President of Operations
      Contact Information

      Customer Contact

      • Ms. Dimetra Pelekidis, Director of Institutional and Client Services
      Additional Contact Information

      Phone Numbers

      Customer Complaints

      0 Customer Complaints

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      Customer Reviews

      2 Customer Reviews

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      Most Recent Customer Review

      Kathy m

      1 star

      01/14/2023

      In December 2012, my husband (now deceased) and I purchased a real estate investment in ************** which we funded using monies from both of or *** accounts and a capital contribution from my savings. Since this investment contained *** funds, we were mandated to have it administered by a custodian, a function for which we selected, Pensco, now Pacific Premier Trust.The funds used were: 50% from my ***********************, 23% from my *** and 27% from savings.After the death of my husband in 2018, the *** accounts were combined in my name.Upon the sale of the property in November 2020, I requested that 73% of the funds realized from the sale be sent to the institution which holds my *** and 27% be sent to me. This 27% had already been taxed as regular income. The problem arose when PPT issued me a 1099R stating that the entire amount of funds realized in the sale were *** funds, meaning that the 27% sent directly to me were viewed as a withdrawal subject to taxation. Plees to PPT to issue a corrected 1099R were met with the demand that I put my request in writing in the from of an email. Such written request was sent on July 31, 2022 and I am still waiting for a response!The email was directed to **************************** my opinion Pacific Premier Trust has failed miserably in their role as a custodian and they have abdicated their fiduciary responsibility to me.Having kept detailed records of this investment, I was able, with the help of my accountant to obtain a ruling in my favor after about 18 months of correspondence,Deal with Pacific Premier Trust at your own risk!!

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