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Business ProfileforRaj Travel, Inc.
Travel Agency
At-a-glance
Related Categories
Overview
Services for Raj Travel, Inc. include travel & cruise hotel, car rental & vacation packages.
Products & Services
Business Details
- Location of This Business
- 89 Jackson St, Hayward, CA 94544-1905
- BBB File Opened:
- 4/24/2006
- Years in Business:
- 19
- Business Started:
- 8/1/2004
- Business Started Locally:
- 8/1/2004
- Business Incorporated:
- 8/2/2004
- Licensing Information:
- This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.BBB records show a license number of 2075075 for this business, issued by California Attorney General / Seller Of Travel
These agencies may include:
California Attorney General / Seller Of Travel
300 S Spring St
Los Angeles CA 90013
Fax: (213) 8978846
- Type of Entity:
- Corporation
- Number of Employees:
- 4
- Business Management
- Mr. Raj Singh, President
- Ms. Fameeza Singh, Vice President
- Contact Information
Principal
- Ms. Fameeza Singh, Vice President
Customer Contact
- Ms. Fameeza Singh, Vice President
- Additional Contact Information
Fax Numbers
- (510) 690-1990Primary Fax
- (916) 395-7000Other Fax
Phone Numbers
- (510) 583-7777Other Phone
- (916) 428-4444Other Phone
- (510) 690-1990
Customer Complaints
2 Customer Complaints
Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews
File a ComplaintMost Recent Customer Complaint
04/24/2023
- Complaint Type:
- Product Issues
- Status:
- Answered
Hello,My name is ************, I am 85 years I bought my ticket from Raj Travel during COVID 19 its been 3 years, my ticket was through ****** Airlines, I contacted ****** Airlines regarding a refund because I can not seat for long, so I cancel my travel plan. ****** Airlines asked me to go to the web page and request a refund. I did request a refund from ****** Airlines around February 22nd and got an email back from ****** Airlines on February 25th.February 25, 2023 PASSENGER: RAM TICKET(S): ************* REQUEST *********** Dear ************:We've processed the refund today.If your ticket was purchased using a credit card, please allow 7 days for the credit to post to your account. For check payments, please allow sufficient time for the check delivery. You may also view the refund details using the Check Refund Status link below and enter the 13-digit ticket number or 8-digit Request ID listed above.Refund Amount/Currency: ****** USD Form of Payment: ** ending in **** Refund processed date: February 24, 2023 Thank you for flying with **! We look forward to welcoming you on board soon!Sincerely,****** Refunds Check Refund Status So, my refund was sent to an active business Raj Travel and an active ** card.I called Mrs. ******* owner of Raj Travel told her the about the refund. she said I am no longer the owner of Raj Travel this business is closed for the past 3 years and I do not own an ** card ending with ****, I own a new travel agency business owner its called Meeza Travel I have nothing to do with Raj Travel.So I called ********************* he is the agent who worked for Raj Travel at the time he sold me the ticket which he got from a 3rd party Travel agency called Sky **** ****************************** Incorp Zulfi said I have nothing to do with that I quit Raj Travel 3 years ago I have my own travel agency under the name Z23 Travel and I do not own an ** card ending with ****. then I contacted Sky **** Travel I wrote. Hello ******,This email is regarding as follows:Ticket number: ************* Name: ************ Refund amount: $****** Refund date: Feb 24th, 2023 Refund status was credited to: ** Card ending with **** is an active card Travel agency Name: Raj Travel ************ request that her refund should be mailed to her.please call ************ for refund address. Thank You ************* Sky **** Replied Hello I see tickets were bought under Raj Travel with an Amex card, and ****** Airline processed a refund on the same card.Please get in touch with Zulji or Fameeza of Raj Travel for your refund.@Zulfi/Fameeza- please get in touch with your passenger and resolve it. She is calling our office for payment.Thank You,****** (****) ***** Regional Sales Director, ********** Email: **************************************** Direct: ************ Mobile: ************ / www.skybirdtravel.com ******************************************************************then I contacted another agent who was there at the time I purchased that ticked his name is ***************************** and explain to him the issue He said I have nothing to do with that ticked and I do not own an ** card ending with **** I no longer work with Raj Travel I have my new agency called *************************. I called ****** Airlines so many times since February but no help they keep saying ******'s policy is a refund will go back to the card how the ticket was purchased if the card or the business was no longer operating then we will contact the customer but in this situation, the refund went to an active open card and Raj Travel is still in business, so contact the owner to get your refund My question is who has the refund, and who owns the ** card ending with ****?I made 3 requests for a refund from ****** Airlines but same answer. Request number # 1 ******** on February 25th Request number # 2 ******** on March 24th Request number # 3 ******** but they gave me the same ref number on March 28th And I got an email on March 30th from ****** Airlines March 30, 2023 PASSENGER: RAM TICKET(S): ************* REQUEST *********** Dear ************:Thank you for contacting **! We looked over your request, and while it was great to hear from you, we suggest that you contact the issuing travel agency directly for further information about your ticket. Thanks for flying with us, and we look forward to welcoming you on board soon.Please be advised this ticket was purchased from the following travel agency as follows:SKY BIRD **************************** *********************************************************************** ************ We appreciate the opportunity to respond to you. Thank you for choosing ****** Airlines.Sincerely,****** Refunds I do not know what to do keep going round and round, please help *************
Read MoreCustomer Reviews
2 Customer Reviews
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Most Recent Customer Review
Melinda M
1 star
09/16/2022
I am just the same as the others. I bought tickets from Raj travel in March 2020. 8 tickets to ***** from *** so you can imagine the cost. Due to the pandemic, I was not able to fly out. When I contacted Raj Travel and was told they no longer are in business and Meeza Travel is taking over ***** was the one who answered the phone and told me my tickets will be good for a year and once the borders open I can use them and to call to book the tickets. In July I called and spoke to Fameeza who said to call her when I am ready to book tickets. I called her back just a few days later and she said she needed all my info and she would charge $50.00 a person to rebook and will call me back the next day. The next day came and passed and I did not hear anything from her. I would call and leave messages and never got a callback. I called **** Airlines and they said the Travel agency had closed my booking and so now I don't have flights. So what did they do with the 10 k I paid? I left a message to ******* and again no help from her so I called again after a few days and left another message I was going to put up a bad review and in sec. got a text message back. So she does not want to help book flights but will do anything to stop a bad review. I spent thousands of dollars on tickets that I still do not have. I am not happy with the service nor with the fact they ran off with the money I paid.
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