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Find a Location

Big O Tires has 1 locations, listed below.

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    Business ProfileforBig O Tires

    Tire Dealers

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    This company offers tires and auto repair services. An ASE recognised business.

    Business Details

    Location of This Business
    4025 1st St, Livermore, CA 94551-4911
    BBB File Opened:
    4/1/1997
    Years in Business:
    27
    Business Started:
    4/1/1997
    Business Started Locally:
    4/1/1997
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Partnership
    Number of Employees:
    14
    Business Management
    • Mr. Joel Lasker, Manager
    Contact Information

    Principal

    • Mr. Joel Lasker, Manager

    Customer Contact

    • Mr. Joel Lasker, Manager
    Additional Contact Information

    Email Addresses

    Industry Tip

    BBB Tip: A buyer’s guide to purchasing tires

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Andrea W

    1 star

    06/27/2023

    Big O Tires in ********* nearly caused our death. We got a flat and after AAA put on the spare, we decided to go to Big O and buy 4 new tires. They put our spare tire back underneath where it is stored with the tire kit that is provided with the vehicle. When we got to The Richmond Bridge, the spare fell off and hit a car behind us. We were on the bridge so we barely pulled over and quickly threw the spare that had fallen off into our vehicle. Thank Goodness no one was hurt or killed. The guy who was hit with the tire waved us off since we were holding up traffic. We did not get a police report or take pix because of our tenuous situation on the bridge. When we called Big O tire in *********, right after the incident to tell them what they did wrong, they totally blew us off and said that if we didnt have a police report or a photograph that they were not going to do anything. My husband is Black (and a Navy Veteran) and we were sure when we were there that they were rude to us, perhaps because of race. We both felt the negative vibes over there toward us. The front desk people were flippant and cold to us. They told us it would be ready in two hours and it took over three hours. I am shocked at how they will not compensate us for the ruined spare and the tire kit that we need to now replace because they broke that too. Do not ever go to this company EVER! I am calling the Better Business Bureau and I will not give up on this. We are so ****** off at how they wont take responsibility for that spare tire falling off. We had only just left ********* Big O when we crossed over the Richmond Bridge and it fell off. Its of course their fault! When I called they told me I was lying!!

    Big O Tires Response

    06/27/2023

    I have already contacted customer she informed me what has happened. Because of incident i turned claim over to my insurance to get the problem fixed and customer taken care of.

    Local BBB

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