This business is not BBB accredited.Additional Locations
Phone: (510) 370-3333 View Additional Phone Numbers 333 Estudillo Avenue #103, San Leandro, CA 94577
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Acne Specialists - Ethnic Skin Care
This business is not BBB accredited.
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Reason for Rating
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Licensing, Bonding or Registration
This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
These agencies may include:
Board of Barbering & Cosmetology
2420 Del Paso Rd Suite 100, Sacramento CA 95834
Phone Number: (800) 952-5210
Type of Entity
Limited Liability Company (LLC)
Business ManagementMs. Kathryn Leverette, Manager
Number of Employees
Refund and Exchange PolicyWe cannot give promises, time limits or guarantees of any kind. Corrective skin care incorporates product usage compliance, diligent sun protection, follow-up evaluations, professional treatments, genetics (skin conditions often run in families), and a variety of lifestyle changes. These include stress, sleep, hormones, diet, water intake, medical conditions, medications, shaving/haircut habits, skin tampering, sun exposure, weight issues and more.
Since we can't "go home with you" to monitor your lifestyle and product use or misuse, we're unable to offer a "Money Back Guarantee" on any regimen, product, treatment or series of treatments. No cash refunds. No product returns/exchanges after ten days.
Returns: Cosmetic and active ingredients occasionally cause sensitivity or an allergic reaction, which usually occurs within the first three days. In the event of a true allergic reaction, stop using that product and contact the office immediately. We will schedule an office visit or phone call to discuss the problem and if needed, arrange to swap out the problem product within the first ten days.
If the original product has a manufacturer defect, arrives damaged or you receive the wrong product, contact the office immediately. With prior written authorization within ten days of purchase, the problem product can be returned and exchanged.
Any returns sent to us without prior written return authorization cannot be accepted. Returned items are subject to inspection by our staff. All parts, pieces, printed materials, inserts and original product packaging must be returned in original condition. Returned products may not be altered or used.
We reserve the right to deny returns/exchanges on the same products purchased and returned more than once. Returns that do not meet our Refund, Return and Exchange Policy criteria will not qualify for return/exchange and may be returned at the client's expense or destroyed upon request. We are not responsible for return packages that may be lost or damaged in transit. It is recommended that you choose a method of shipping with tracking and insurance.
Service AreaThis business service area San Francisco, Oakland, Fremont, Santa Rosa, Hayward, Concord, Berkeley, Richmond, Antioch, Daly City, San Mateo, Vacaville, San Leandro, Livermore, Napa, Sonoma, Vallejo, San Rafael, San Mateo, Walnut Creek
Alternate Business NamesCaliss, LLC
Products & Services
Skin strategies: Skin evaluations, corrective products, customized programs, acne treatments, skin peels, skin brightening, and protocols for acne, razor bumps, dark spots, uneven skin tone and scars.