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          Find a Location

          Mr. Roofing, Inc. has 1 locations, listed below.

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            Business ProfileforMr. Roofing, Inc.

            Roofing Contractors
            BBB accredited business

            At-a-glance

            Customer Reviews

            1/5stars

            Average of 1 Customer Reviews

            Customer Complaints

            1 complaints closed in last 3 years

            1 complaints closed in last 12 months

            BBB Rating & Accreditation

            Accredited Since: 7/1/1991

            Years in Business: 34

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Overview

            Mr. Roofing, Inc. offers roofing services, including solar installation.

            Business Details

            BBB File Opened:
            7/18/1991
            Years in Business:
            34
            Business Started:
            4/28/1989
            Business Incorporated:
            3/25/2005
            Accredited Since:
            7/1/1991
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            BBB records show a license number of 566386 for this business, issued by Contractors State License Board. The expiration date of this license is 3/1/2026.

            These agencies may include:

            Contractors State License Board

            9821 Business Park Dr

            Sacramento CA 95827

            (800) 321-2752

            http://www.cslb.ca.gov

            Type of Entity:
            Corporation
            Number of Employees:
            17
            Hours of Operation

            Primary

            M:
            8:30 AM - 4:30 PM
            T:
            8:30 AM - 4:30 PM
            W:
            8:30 AM - 4:30 PM
            Th:
            8:30 AM - 4:30 PM
            F:
            8:30 AM - 4:30 PM
            Sa:
            Closed
            Su:
            Closed
            Business Management
            • Mr. Miguel Rodriguez, Owner
            • Mr. Carlos Rodriguez, President
            Contact Information

            Principal

            • Mr. Carlos Rodriguez, President

            Customer Contact

            • Mr. Carlos Rodriguez, President
            Additional Contact Information

            Fax Numbers

            • (650) 273-1819
              Primary Fax

            Phone Numbers

            Email Addresses

            Industry Tip

            BBB Tip: Hire a trusted roofing contractor to repair, replace roof

            Customer Complaints

            1 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            04/24/2023

            Complaint Type:
            Problems with Product/Service
            Status:
            Resolved
            Mr. ******************** replaced a second story deck roof on my condo building which required removal and replacement of flashing and windows. The stucco around the flashing and windows had to be removed. Mr. ******************** required that ********* the stucco topcoat and Mr. ******************** reapplied the stucco topcoat. However, Mr. ******************** crews did not follow the topcoat manufacturer's application instructions. The result is the stucco was applied incorrectly and looks disturbingly different from the other stories on the facade of the condo building which can be seen in the attached photos of the original stucco and the stucco applied by Mr. ********************.Two professional stucco companies and the manufacturer have looked at the workmanship and declared it completely unacceptable. Their recommendation was to remove all the Mr. ******************** installed stucco and refinish the 2nd story at a quoted cost of $10,000. I have invested 14 hours labor and $200 in material just to remove the stucco.I corresponded with the Mr. ******************** project manager and agent, Mr. **************************** in August, 2022, October 2022, January 2023, March 2023 and now six times in April 2023 . **************** has promised in each of the many, many, correspondences over the last nine months to settle the stucco damages pending approval by the owner. On April 10 2023, **************** agreed to $500 payment and removal of construction debris/junk from the condo garage as a mutually agreed settlement for the incorrectly applied stucco. Mr. ******************** has failed to honor this settlement.
            Read More

            Customer Reviews

            1 Customer Reviews

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            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Vijay B

            06/04/2021

            We needed to cancel our roofing project after we put down payment. I am ok with giving up the down payment but Mr ****** wanted additional money for services that were not rendered and materials that were not delivered to the job site. Home owners beware: the state limits advance payment at the time of contract signing to 10% of the total estimated job cost or $1,000, whichever amount is lower! All payments thereafter are supposed to be made for work performed or for materials delivered to the job site. To make things worse, they hired a lawyer to attempt to collect additional money for services not rendered and materials not delivered to the job site. They didn't have the courtesy to call me back again to work out the problem. If this is how they treat customers, I will never use them for roofing!

            Mr. Roofing, Inc. Response

            06/08/2021

            We expected this social media campaign by you in retaliation for holding you accountable for breaching our signed agreement dated 9/11/2020. We are not surprised at all at your attempted retaliation of which we feel is unfair and unreasonable. We don't take our commitments lightly and we will seek legal rights and legal remedies to protect our business. We have an agreement signed on 9/11/2020 and we proceeded in good faith to execute the agreement. We paid for materials, we paid for scaffolding, we paid for a permit, we scheduled your work and saved a spot on our production calendar, we communicated with you about start dates and you postponed 5 times for various reasons. We accommodated your requests each time. We aspire to 100% customer satisfaction and we have bent over backwards to accommodate you. After 7 months you wrote to us to cancel your contract because you hired a different contractor to do your roof. The reason a contract exists is to protect both sides. We have honored our commitment to you and you have breached our agreement after we worked diligently to perform the agreed upon work. We are ok with canceling the agreement based on the terms of the signed contract. By breaking our agreement you are putting us in unfair position of not being able to recoup expenses we made and lost opportunity costs for holding space open for you - it has been tough enough doing business during a global pandemic. We invite you to accept our settlement proposal and move forward to resolve this amicably. Please respond to our proposed settlement by 6/9/2021 at 4pm. 

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