Business ProfileforSincere Home Decor

I purchased two cabinets and other building materials from Sincere. When my contractor drove out to pick it all up, he returned without my purchase because they hadn't assembled what I ordered. I called them to find out what happened, and they told me they had assembled a cabinet that takes one door on the face, instead of a drawer and door like I ordered. They never called me in advance of pickup to let me know. I had no choice but to accept what they gave me because otherwise it wouldn't match the other cabinets in the room.I sent my contractor out a second time to pick it up. When I reviewed my order, the cabinet was configured to take a drawer. I called them again and they said it would be easy for me to remove this panel, since I could just loosen the cams. I asked for a credit and they offered $50, which isn't worth my time to call my credit card in.My contractor reviewed the parts, and noticed that he couldn't just loosen the cams, or even disassemble and reassemble the cabinet, because it was also held together my nails and glue. He made a third trip out and retrieved something that would work. They offered this time a $200 credit, which still doesn't cover the additional expense of sending my contractor out and attempting to correct the cabinet, which Sincere is responsible for.At this point I would like to be compensated for the time I had to unnecessarily pay my contractor, which is estimated at $300 ($75/hour x 3 trips at over an hour, plus the time spent reviewing the materials and trying to come up with a workaround). They're obviously going to lowball this number and continue to be uncooperative or reasonable, given their unacceptable credit offers in the past so I feel the need at this point to open a BBB complaint.