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            Business ProfileGotelli Plumbing Company

            Plumber

            Contact Information

            San Rafael, CA 94901-3920

            Visit Website
            Email this Business
            (415) 457-1145

            Customer Reviews

            This business has 0 reviews

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            Customer Complaints

            2 complaints closed in last 3 years

            2 complaints closed in last 12 months

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            BBB Rating & Accreditation

            A+
            This business is not BBB Accredited
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            Years in Business: 55

            Customer Reviews are not used in the calculation of BBB Rating

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            Overview

            William Gotelli Plumbing, Inc offers an ever-expanding variety of services for residential and commercial customers. Our goal is to provide the best plumbing repair and maintenance service. 

            Business Details

            Location of This Business
            San Rafael, CA 94901-3920
            Email this Business
            BBB File Opened:
            6/3/2001
            Years in Business:
            55
            Business Started:
            9/12/1968
            Business Incorporated:
            9/25/2000
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            Type of Entity:
            Corporation
            Number of Employees:
            12
            Alternate Business Name
            • Gotelli Plumbing Company
            Business Management
            • Ms. Danielle Smith, Office Manager
            Contact Information

            Customer Contact

            • Ms. Danielle Smith, Office Manager
            Additional Contact Information

            Fax Numbers

            • (415) 456-1744
              Other Fax

            Email Addresses

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            Industry Tip

            BBB Tip: Hiring a trusted and verified plumber can save you time and heartache

            Customer Complaints

            2 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

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            Most Recent Customer Complaint

            01/18/2024

            Complaint Type:
            Service or Repair Issues
            Status:
            Answered
            Contacted Gotelli to fix toilet in basement. While at home, also had company look at a faucet drip. Repair person performed faucet repair without my authorization with regard to time, materials, expense etc. Repair person presented me with something for signature told me it was for parts to repair the toilet in basement apparently had nothing to do with that. Charged $850 to fix a drip and I did not ask them to perform the service (would have done it myself for a fraction of the cost). Additionally, while repair person was at my home, provided quotes/estimates for a number of issues I didnt ask for (new tankless water heater, new faucets in other rooms, etc). This company was completely unprofessional, solely focused on upselling / duping customer, and completely unapologetic that their repair person was dishonest with me. I contacted the company +/- 30 days after the home visit just to find out that the toilet parts were never orderedand I had been charged $850 for services/repairs that I didnt want, and didnt authorize.
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            Read 1 More Complaints

            Customer Reviews

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            Local BBB

            BBB serving the San Francisco Bay Area and Northern Coastal California

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