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          Find a Location

          GoPro has 3 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            • GoPro

              3000 Clearview Way Bldg E San Mateo, CA 94402-3710

            • GoPro

              2111 Eastridge Ave Riverside, CA 92507-0778

            • GoPro

              3025 Clearview Way San Mateo, CA 94402-3709

            Business ProfileGoPro

            Photography Equipment
            HeadquartersMulti Location Business
            The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

            Contact Information

            3000 Clearview Way Bldg E

            San Mateo, CA 94402-3710

            Visit Website
            (888) 600-4659

            Customer Reviews

            1.01/5

            Average of 113 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            371 complaints closed in last 3 years

            118 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            D-
            This business is not BBB Accredited
            Search for Accredited
            Businesses in this category

            Years in Business: 28

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Overview

            GoPro is a technology company that manufactures action cameras.

            Products & Services

            GroPro offers wearable digital cameras and accessories.

            Business Details

            This is a multi-location business.

            Find a Location

            GoPro has 3 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.

              • GoPro

                3000 Clearview Way Bldg E San Mateo, CA 94402-3710

              • GoPro

                2111 Eastridge Ave Riverside, CA 92507-0778

              • GoPro

                3025 Clearview Way San Mateo, CA 94402-3709

              Headquarters
              3000 Clearview Way Bldg E, San Mateo, CA 94402-3710
              BBB File Opened:
              11/4/2009
              Years in Business:
              28
              Business Started:
              9/19/1995
              Business Started Locally:
              9/19/1995
              Business Incorporated:
              12/9/2011
              Type of Entity:
              Corporation
              Number of Employees:
              700
              Alternate Business Name
              • Go Pro
              • Cineform
              • Go-Pro
              • GoPro, Inc.
              • GoPro Media, Inc
              Business Management
              • Mr. Nicholas Woodman, CEO
              • Mr. Jonathan Harris, VP, Sales
              • Mr. Paul Crandell, VP, Brand Marketing
              Additional Contact Information

              Phone Numbers

              Read More Business Details and See Alerts

              Customer Complaints

              371 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              03/26/2024

              Complaint Type:
              Service or Repair Issues
              Status:
              Unanswered
              I purchased the GoPro 11 bundle on Amazon a year ago. I had never used it with the exception of playing around with it to see how to work it. The first time I used it the battery overheated and fried the insides. I contacted GoPro and they offered me 15% off to buy a brand new one. I had contacted them to ask them for help on how to fix it and they gave me zero ideas or help. Told me to take it to Best Buy. After paying such a large amount, I would hope that they would offer help or suggestions to help fix a problem that was clearly a manufacturing error.
              Read 370 More Complaints

              Customer Reviews

              113 Customer Reviews

              What do you think? Share your review.

              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Ethan C

              04/08/2024

              **************** Automatic charge no mail no SMS notification. Crazy Poor. I've never seen anything company like it
              Read 112 More Customer Reviews

              Local BBB

              BBB serving the San Francisco Bay Area and Northern Coastal California

              More Info on Local BBB

              BBB Reports On

              BBB reports on known marketplace practices.

              See What BBB Reports On

              BBB Business Profiles may not be reproduced for sales or promotional purposes.

              BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

              When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

              BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

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