BBB Business Review

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BBB Accredited Business since

Pop-A-Lock Bay Area

Phone: (415) 668-5625 425 Divisadero St STE 207, San Francisco, CA 94117 http://www.popalocksf.com



BBB Business Reviews may not be reproduced for sales or promotional purposes.

Description

This company offers residential and commercial locksmith services.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that Pop-A-Lock Bay Area meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Pop-A-Lock Bay Area include:

  • Length of time business has been operating
  • No complaints filed with BBB


Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

3 Customer Reviews on Pop-A-Lock Bay Area
Customer Experience Total Customer Reviews
Positive Experience 2
Neutral Experience 0
Negative Experience 1
Total Customer Reviews 3

Additional Information

BBB file opened: January 29, 2013 Business started: 12/13/2012 Business started locally: 12/13/2012 Business incorporated 04/16/2013 in CA
Type of Entity

Corporation

Business Management
Mr. Mitch Brown, Owner Mr. Jeff Maltz, Owner
Contact Information
Principal: Mr. Mitch Brown, Owner
Number of Employees

4

Business Category

Locks & Locksmiths Key Control Systems

Service Area
This business service area covers: Alameda, Albany, Berkeley, Dublin, Emeryville, Fremont, Hayward, Livermore, Newark, Oakland, Piedmont, Pleasanton, San Leandro, Union City, Ashland, Castro Valley, Cherryland, San Lorenzo, Sunol, Belvedere, Corte Madera, Fairfax, Greenbrae, Kentfield, Larkspur, Mill Valley, Novato, Ross, San Anselmo, San Rafael, Sausalito, Tiburon, Cloverdale, Cotati, Healdsburg, Petaluma, Rohnert Park, Santa Rosa, Sebastopol, Sonoma, Windsor, Benicia, Dixon, Fairfield, Rio Vista, Suisun City, Vacaville, Vallejo, American Canyon, Angwin, Calistoga, Lake Berryessa, Napa, Oakville, Pope Valley, Rutherford, St. Helena, Yountville.
Alternate Business Names
Tumbler Solutions, Inc.
Products & Services

This company offers
Open Locks and Change Locks
Business Lockouts
Rekey Locks
Install and Service Master Key Systems
Install and Replace Deadbolts and Leversets
High Security Lock Installation
Bump Proof Lock Installation
Panic Bars
Door Closer Installation
Install and Fix File Cabinet and Desk Locks
Keypad and Card Access Locking Systems


Customer Review Rating plus BBB Rating Summary

Pop-A-Lock Bay Area has received 4.56 out of 5 stars based on 3 Customer Reviews and a BBB Rating of A+.

BBB Customer Review Rating plus BBB Rating Overview
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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.