Business ProfileforS & L Gem Company

My mom who is elderly and doesnt speak English very well went in because she saw a free promotion for prizes and money. They showed my mom a set of ***** earrings and a matching necklace. To my moms understanding the earrings were only $180. They told my mom if she opened a credit card with them she can get free prizes like a LV bag and iPhone 15, so my mom did. She kept repeating I dont have to pay anything right? And they kept showing her the $0 balance on the receipt which in fact was just the amount she owed for that day and made her sign in multiple places She kept asking if she had to pay anything for the jewelry or the free items they gave her but they kept saying 0 and pointing to parts of the receipt that said 0. My mom ended up buying $25000 worth of jewelry and she didnt even know it. She was told she didnt have to pay anything. I think this shop took advantage of my mom because she is elderly and doesnt speak English very well. When she went back to return the items they said there was no returns. So to do her a favor they accepted the return of the $25k jewelry but made her buy another set for $10k and had her sign more papers. They wouldnt refund my moms money and the only choice they gave her was to purchase another set of jewelry that cost 10k. She was told the whole time in her visit she didnt have to pay anything and now she has to pay $10,000 for something she doesnt even want or can afford. I believe they targeted her because she is elderly and doesnt speak English very well.