BBB Business Review

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BBB Accredited Business since 06/01/2000

Ebates Shopping.Com, Inc.

Phone: (415) 908-2200Fax: (415) 908-2299160 Spear Street, 19th Floor, San FranciscoCA 94105

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Description

This company offers online shopping services.

BBB Accreditation

A BBB Accredited Business since 06/01/2000

BBB has determined that Ebates Shopping.Com, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised Ebates Shopping.Com, Inc.'s rating include:

  • Length of time business has been operating.
  • Complaint volume filed with BBB for business of this size.
  • Response to 178 complaint(s) filed against business.
  • Resolution of complaint(s) filed against business.

Customer Complaints SummaryRead complaint details

178 complaints closed with BBB in last 3 years | 40 closed in last 12 months
Complaint TypeTotal Closed Complaints
Advertising / Sales Issues47
Billing / Collection Issues16
Delivery Issues11
Guarantee / Warranty Issues3
Problems with Product / Service101
Total Closed Complaints 178

Customer Reviews Summary Read customer reviews

1 Customer Review Customer Reviews on Ebates Shopping.Com, Inc.

Customer Experience Total Customer Reviews
Positive Experience 1
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 1 Customer Review

Additional Information

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BBB file opened: 05/26/2000Business started: 04/01/1999
Type of Entity

Corporation

Incorporated: April 1999, CA

Contact Information
Mr. Kevin H Johnson (President)
Number of Employees

85

Business Category

Internet Shopping, Coupon Services, Advertising Specialties, Internet Selling Services, Internet Marketing Services, Marketing Programs & Services, Internet Services

Service Area

This business service area covers New York, Los Angeles, Chicago, Houston, Philadelphia, Phoenix, San Antonio, San Diego, Dallas, San Jose, Jacksonville, Indianapolis, San Francisco, Austin, Columbus, Fort Worth, Charlotte, Detroit, El Paso, Memphis

Alternate Business Names
EBates.Com

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.

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What is a BBB Business Review?

We offer free reviews on businesses that include background, licensing, consumer experience and other information such as governmental actions that is known to BBB. These reviews are provided for businesses that are BBB accredited and also for businesses that are not BBB accredited.

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BBB Reporting Policy

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.