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BBB Accredited Business since 06/01/2000

Ebates Shopping.Com, Inc.

Phone: (415) 908-2200Fax: (415) 908-2299333 Bryant St Ste 250, San FranciscoCA 94107-1443

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This company offers online shopping services.

BBB Accreditation

A BBB Accredited Business since 06/01/2000

BBB has determined that Ebates Shopping.Com, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 16 factors. Get the details about the factors considered.

Factors that raised Ebates Shopping.Com, Inc.'s rating include:

  • Length of time business has been operating.
  • Complaint volume filed with BBB for business of this size.
  • Response to 191 complaint(s) filed against business.
  • Resolution of complaint(s) filed against business.
  • BBB has sufficient background information on this business.

Customer Complaints SummaryRead complaint details

191 complaints closed with BBB in last 3 years | 46 closed in last 12 months
Complaint TypeTotal Closed Complaints
Advertising / Sales Issues47
Billing / Collection Issues13
Delivery Issues11
Guarantee / Warranty Issues3
Problems with Product / Service117
Total Closed Complaints 191

Additional Information

BBB file opened: 05/26/2000Business started: 04/01/1999
Type of Entity


Incorporated: April 1999, CA

Contact Information
Mr. Kevin H Johnson (President)
Number of Employees


Business Category

Internet Shopping, Coupon Services, Advertising Specialties, Internet Selling Services, Internet Marketing Services, Marketing Programs & Services, Internet Services

Service Area

This business service area covers New York, Los Angeles, Chicago, Houston, Philadelphia, Phoenix, San Antonio, San Diego, Dallas, San Jose, Jacksonville, Indianapolis, San Francisco, Austin, Columbus, Fort Worth, Charlotte, Detroit, El Paso, Memphis

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