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Find a Location

iWin Inc. has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    • iWin Inc.

      114 Sansome St Ste 700 San Francisco, CA 94104-3816

    Business ProfileforiWin Inc.

    Internet Service

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    7 complaints closed in last 3 years

    2 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Overview

    This company offers online video gaming.

    Business Details

    Location of This Business
    114 Sansome St Ste 700, San Francisco, CA 94104-3816
    BBB File Opened:
    8/1/2001
    Years in Business:
    22
    Business Started:
    8/1/2001
    Business Started Locally:
    8/1/2001
    Business Incorporated:
    8/2/2001
    Type of Entity:
    Corporation
    Number of Employees:
    50
    Alternate Business Name
    • iWin.com
    • Iplay
    • Oberon Media, Inc.
    Business Management
    • Ms. Francesca Noli, General Manager
    • Mr. Markus Taylor, Director of Support
    Contact Information

    Principal

    • Mr. Markus Taylor, Director of Support

    Customer Contact

    • Mr. Markus Taylor, Director of Support
    Additional Contact Information

    Fax Numbers

    • (415) 590-2705
      Primary Fax

    Customer Complaints

    7 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    03/19/2024

    Complaint Type:
    Billing Issues
    Status:
    Answered
    I have been purchasing i win games for at least 30 (or more) years and I am now an elderly citizen who believes she is being taken advantage of because of my age! THAT is illegal and I do not wish to take this further if I can achieve either access to my games (ALL of them, particularly those from the last few years), or suitable reimbursement. Now they want me to re-purchase games I have already bought and they no longer have the games, but I have the names of most of them, from the last few years. The website used to say that once we paid for games, they were 'ours' for life-time. Now I admit they do not say mine or theirs, however, I can certainly assume now that it is not mine! This is a very poor way of doing business, taking advantage of the elderly and/or military and I qualify for both categories and the last 3x as a Navy brat, an Army widow (at 22) and an Army wife for the last 58 years. These games have kept me content through COVID 1`9 (almost got me but I said I am tough) and a 6-hr spinal surgery with over 6 mos of therapy but I think just like I finally did with Big Fish, I will delete my ONE account and hope for a fair settlement.
    Read More

    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Gary E

    1 star

    07/17/2021

    Not a trust worthy company any longer and is scamming members.

    iWin Inc. Response

    07/19/2021

    We appreciate all Customer Feedback and we would like to respond to this review.The Customer in question has opened multiple accounts, requested cancellation of multiple accounts then reopened even more accounts with multiple different emails.Our **************** Team has tried to work with him to assist him with his issues and remained professional in all their interactions.The Customer then decided to threaten legal action when his errors were highlighted and resorted to threatening behaviour in some instances.The Customers request for all Accounts to be cancelled has been honoured and whilst we appreciate all Customer Feedback, this customers feedback is invalid as the failure is theirs and not ours in this case.

    iWin Inc. Response

    02/12/2023

    We have responded to this customer's inquiries with their account, in 2021 unfortunately, they did not accept the facts at that point. This customer is once again a Subscriber with no issues from October 2022. I think this fact addresses the comments made by customer.

    iWin Inc. Response

    02/17/2023

    We have responded to this customer's inquiries with their account, in 2021 unfortunately, they did not accept the facts at that point. This customer is once again a Subscriber with no issues from October 2022. I think this fact addresses the comments made by the customer.Submitted: 02/12/2023

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