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Find a Location

Razzo Link, Inc has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Razzo Link, Inc

      16 Digital Dr Novato, CA 94949-5755

      BBB Accredited Business
    • Razzo Link, Inc

      448 Ignacio Blvd PMB 144 Novato, CA 94949-6085

      BBB Accredited Business

    Business ProfileforRazzo Link, Inc

    Internet Providers
    Multi Location Business
    BBB accredited business

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 3/27/2013

    Years in Business: 21

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Overview

    Razzo Link, Inc. provides the services of wireless high speed Internet services.

    Products & Services

    Subscriber Units

    Business Details

    This is a multi-location business.

    Find a Location

    Razzo Link, Inc has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Razzo Link, Inc

        16 Digital Dr Novato, CA 94949-5755

        BBB Accredited Business
      • Razzo Link, Inc

        448 Ignacio Blvd PMB 144 Novato, CA 94949-6085

        BBB Accredited Business
      Location of This Business
      16 Digital Dr, Novato, CA 94949-5755
      BBB File Opened:
      7/14/2006
      Years in Business:
      21
      Business Started:
      4/23/2003
      Business Started Locally:
      4/23/2003
      Business Incorporated:
      4/23/2003
      Accredited Since:
      3/27/2013
      Type of Entity:
      Corporation
      Number of Employees:
      10
      Hours of Operation

      Primary

      M:
      Open 24 Hours
      T:
      Open 24 Hours
      W:
      Open 24 Hours
      Th:
      Open 24 Hours
      F:
      Open 24 Hours
      Sa:
      Open 24 Hours
      Su:
      Open 24 Hours
      Business Management
      • Mr. John Iacopi, President
      Contact Information

      Principal

      • Mr. John Iacopi, President

      Customer Contact

      • Mr. John Iacopi, President
      Additional Contact Information

      Phone Numbers

      Email Addresses

      Customer Complaints

      1 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      10/01/2021

      Complaint Type:
      Product Issues
      Status:
      Answered
      Razzo was our internet provider. At the end of August, they discontinued the *** service that we used. We declined the offer to switch to a more expensive plan.At the time of cancellation our **** had been paid 2 months in advance or thru Oct. . The balance on our account had a credit balance of $58.36. The attached statement will verify this. We assumed a refund would be forthcoming. We received an invoice dated September 1. The statement shows that they had applied a payment of $29.34 to pay for Sept. when they had already stopped providing service in late August. After numerous phone calls we finally received a worthless refund check in the of $29.34 (only a one month refund instead of the two we are due) and WITH NO SIGNATURE. Anything that you could do to expediate our refund or $58.68 would be greatly appreciated. Thank you.Please help. Thank you.
      Read More

      Customer Reviews

      0 Customer Reviews

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      How BBB Processes Complaints and Reviews

      Start a Review

      Local BBB

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