BBB Business Review

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BBB Accredited Business since

KMD Home Inspections

Phone: (510) 325-4880  


BBB Business Reviews may not be reproduced for sales or promotional purposes.

Description

This company offers property inspections for single family multi-family properties pre and post purchase. Also inspections of multi-unit rental properties for safety and living conditions. We also do mold testing with up to 5 samples with service.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that KMD Home Inspections meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for KMD Home Inspections include:

  • Length of time business has been operating
  • No complaints filed with BBB


Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on KMD Home Inspections
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: January 22, 2013 Business started: 11/19/2012 Business started locally: 11/19/2012
Type of Entity

Sole Proprietorship

Business Management
Mr. Darrell Ford, Owner
Contact Information
Principal: Mr. Darrell Ford, Owner
Number of Employees

2

Business Category

Home Inspection Service Mold & Mildew Inspection

Refund and Exchange Policy
My charges are presented and agreed upon prior to me performing the service I am there to provide, therefore there is no refund policy you would just decline having the service.
Service Area
This business service area covers: Antioch, Brentwood, Clayton, Concord, Danville, El Cerrito, Hercules, Lafayette, Martinez, Moraga, Oakley, Orinda, Pinole, Pittsburg, Pleasant Hill, Richmond, San Pablo, San Ramon, Walnut Creek, Sacramento Tri-Valley County
Alternate Business Names
Darrell Ford KMD Enterprises
Products & Services

Single family and multi-family property inspections for :
Buyers and Sellers (Prior to listing and Post sale)
Mold Testing up to 5 samples included with service
Portfolio management (Unit conditions and safety)

X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.