Business ProfileforSan Francisco Federal Credit Union

Last Dec., there was a fire in my moms house. She died. The very next day, and 3 days in a row, after. I discovered, people were robbing the house. They cleaned me out, and my mothers jewelry, and silver coins. My security cameras were destroyed, so I needed new ones. I then contacted ************ to sync 3 of them, with the **********.It turned out, the guy on the other side of the phone, pretending to be an employee, of **** Tech Support, was actually a Scammer. He demanded I give him $150.00 to sync the cameras. I gave him my credit card info, and contacted ****.COM, and asked them why was I charged, to sync 3 cameras. Then told me who ever I spoke with, didnt work for ****, and to close my acct., so I do. I alerted the ** Federal Credit Union, and they investigated my claim. They then refunded the $150.00, back into my acct. A few months later, the same credit union sent me a email, stating after further review, they decided to change their mind, and take the money back out from my chckng acct. Basically calling me a liar. I spoke with a Branch Manager about this matter, she instructed me to get something in writing from ****.com, showing what had happened to me, wasn't employees from ****. I sent all of this evidance, to the Credit Unions *************** and they have completely ignored, all my efforts, of getting an explanation, for them taking my money. I have done nothing wrong, and have been treated truly, unfairly by this Financial Institution !I Want my Money returned to my checking account , and a Formal apology, from the person, who took it out!Always in good faith.Sincerly.*********************************