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Find a Location

Blurb, Inc. has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    • Blurb, Inc.

      600 California St Fl 11 11th Floor San Francisco, CA 94108-2727

    Business ProfileforBlurb, Inc.

    Computer Hardware

    At-a-glance

    Customer Reviews

    2/5stars

    Average of 7 Customer Reviews

    Customer Complaints

    16 complaints closed in last 3 years

    3 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Blurb is an American self-publishing platform that enables their users to create, self-publish, promote, share, and sell their own print and ebooks. Blurb offers book-making tools catering to diverse digital skills.

    Business Details

    Location of This Business
    600 California St Fl 11 11th Floor, San Francisco, CA 94108-2727
    BBB File Opened:
    3/19/2007
    Years in Business:
    19
    Business Started:
    4/1/2005
    Business Started Locally:
    4/1/2005
    Business Incorporated:
    4/7/2005
    Type of Entity:
    Corporation
    Number of Employees:
    170
    Business Management
    • Mr. Ron Gross, Director of Customer Service

    Customer Complaints

    16 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    01/02/2024

    Complaint Type:
    Product Issues
    Status:
    Answered
    Blurb is making our books listed on Amazon.com, printed and distributed through Blurb *************** unavailable for purchase by our customer base, thus making them unavailable for distribution. All our Amazon.com listings are presently marked "Currently Unavailable," meaning, our books are being made unavailable for sale. This has happened several times before. Blurb always apologies, restore listings, waits few days - then marks them "Currently Unavailable" again. Blurb never notify us about their action. As a results, we are denied income from sale of our product, not to mention losing our reputation with our ***** ********** and our customer base. If ********************** cannot provide distribution services - as it promises through their website, then Blurb should not offer them. We are very unhappy with Blurb Publishing, and their dishonest Modus Operandi. Thank you
    Read More

    Customer Reviews

    7 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Sarah P

    4 stars

    03/10/2024

    I've been using Blurb since 2012 and have written 4 books using them. I have been very happy with each one! That being said, I haven't opened the books I've written up for sale to the public yet, mainly because they were written just for me and friends/family. So I can't speak to the royalties or sales end of things. But I've been happy with the quality of each book I've ordered so far. My only complaint would be the prices for anything other than the trade books. The trade *********** downloads are at a nice price point, but the photo book I ordered was kind of expensive. It was less than 50 pages, 7x7 size, paperback, with shipping, cost me over $30 - for one copy. In order to sell this to the public & make a profit, I'd have to list it at almost $30! I'm afraid nobody will be willing to pay that for such a small, paperback book. I know photo books are more expensive everywhere, and I haven't tried printing it anywhere else to be able to compare the price points, so perhaps Blurb is still comparable to others? I will say, however, I was very happy with the photo quality in the book copy I received! I am considering opening a couple of my books up to the public for sale in the near future, so we'll see where it goes from there, but for now, I'm a very satisfied customer!

    Local BBB

    BBB serving the San Francisco Bay Area and Northern Coastal California

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