BBB Business Review
Is this your Business?BBB Accredited Business since 02/18/2011
Don Rinkor Rare Coins
Phone: (707) 546-2575Fax: (707) 546-2545View Additional Phone Numbers2600 Mendocino Ave Ste C, Santa Rosa, CA 95403-2837www.certifieddollar.com
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Description
This company offers buying and selling all U.S. coins with specialty in silver dollars. Buying and selling scrap gold, and gold and silver bullion.
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BBB Accreditation
A BBB Accredited Business since 02/18/2011
BBB has determined that Don Rinkor Rare Coins meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that raised Don Rinkor Rare Coins' rating include:
- Length of time business has been operating.
- Complaint volume filed with BBB for business of this size.
- Response to 1 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
- BBB has sufficient background information on this business.
Customer Complaints Summary
| Complaint Type | Total Closed Complaints |
|---|---|
| Problems with Product / Service | 1 |
| Advertising / Sales Issues | 0 |
| Billing / Collection Issues | 0 |
| Delivery Issues | 0 |
| Guarantee / Warranty Issues | 0 |
| Total Closed Complaints | 1 |
Complaint Details | Definitions | BBB Complaint Process | File a Complaint
Additional Information
topLicensing
This company is in an industry that may require licensing, bonding or registration in order to lawfully do business. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
These agencies may include:
State Board of Equalization121 Spear St Ste 460
San Francisco, CA94105-1584
http://www.boe.ca.gov
BBB records show a license number of 97513006 for this company, issued by State Board of Equalization. Their web address is http://www.boe.ca.gov.
Type: Blank License TypeType of Entity
Sole Proprietor
Contact Information
Principal: Mr. Don Rinkor, Jr. (Proprietor)Number of Employees
2
Business Category
Coin Dealers, Supplies, Jewelry Buyers, Gold Buyers, Gold, Silver & Platinum Dealers, Numismatics, Bullion Coin Dealers
Hours of Operation
Mon: 09:00 AM to 04:30 AMTue: 09:00 AM to 04:30 AMWed: 09:00 AM to 04:30 AMThu: 09:00 AM to 04:30 AMFri: 09:00 AM to 04:30 AMSat: 09:00 AM to 04:30 AMService Area
This business service area covers the United States.
Alternate Business Names
Gold & Silver ExchangeIndustry Tips
Selling Gold, Online Or In PersonInvestor Alert! Beware of Companies Offering Quick Riches Selling Precious Metals and Other Commodities
LocationsX
1 Locations
-
2600 Mendocino Ave Ste C
Santa Rosa, CA 95403-2837(888) 870-2646
(707) 546-2575Directions
Industry Comparison ChartX
The information in the table below represents an industry comparison of businesses which are of the same relative size. This is based on BBB's database of businesses located in the San Francisco Bay Area and Northern Coastal California. Businesses may engage in more than one type of business. The percent of time the business engages in a type of business is not accounted for. There is no known industry standard for the number of complaints a business can expect. The volume of business and number of transactions may have a bearing on the number of complaints received by BBB.
*Don Rinkor Rare Coins is in this range.
Types of Complaints Handled by BBB
BBB handles the following types of complaints between businesses and their customers so long as they are not, or have not been, litigated:
- Advertising or Sales
- Billing or Collection
- Problems with Products or Services
- Delivery
- Guarantee or Warranty
We do not handle workplace disputes, discrimination claims or claims about the quality of health or legal services.
BBB Complaint Process
Your complaint will be forwarded to the company within two business days. The company will be asked to respond within 14 days, and if a response is not received, a second request will be made. You will be notified of the company's response when we receive it (or notified that we received no response). Complaints are usually closed within 30 business days.
Industry Tips for Coin Dealers, Supplies
Selling Gold, Online Or In PersonInvestor Alert! Beware of Companies Offering Quick Riches Selling Precious Metals and Other Commodities
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What government actions does BBB report on?
BBB reports on known significant government actions involving business' marketplace conduct.
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