BBB Business Review

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This business is not BBB accredited.

McKenzie/Scott Partners

Additional Locations

Phone: (925) 830-9092 Fax: (925) 830-8805 View Additional Phone Numbers 5000 Executive Pkwy Ste 550, San Ramon, CA 94583

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This company offers career management and outplacement service.

BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that affect the rating for McKenzie/Scott Partners include:

  • Length of time business has been operating
  • No complaints filed with BBB

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Additional Complaint Information

McKenzie/Scott Partners is a franchise type company headquartered in Englewood, Colorado. The company offers career consulting services. The company is not, nor does it claim to be, a job placement or employment agency nor do they obtain job interviews for clients. Consequently, the company does not place people in jobs, have job openings or guarantee that it can or will provide contacts through whom clients can serach for jobs on their own. Complaints about the company generally request refunds for up-front fees paid for future services which they allege are not as represented. The company has responded to customer complaints but not all complainants were satisified with the response. The BBB routinely urges thorough reading of contracts before paying up front-fees or signing. Always confirm verbal promises in writing. Consumers should be aware that California law allows cancellation of any career management contract within three business days after the contract was signed. Cancellation notices must be postmarked by midnight of the third day. We advise sending cancellations by certified mail to obtain proof of delivery.

Customer Reviews Summary Read customer reviews

0 Customer Reviews on McKenzie/Scott Partners
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: November 05, 2001 Business started: 12/01/1990 Business started locally: 12/01/1990
Business Management
Paul Bokelmann, Executive Vice President Robert Gerberg Jr, President
Contact Information
Principal: Paul Bokelmann, Executive Vice President
Number of Employees


Business Category

Career & Outplacement Counseling


BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.