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BBB Business Review

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BBB Accredited Business since

Diamond Diesel Service, Inc.

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Phone: (510) 532-8500 View Additional Phone Numbers 2550 E 12th St, Oakland, CA 94601 http://www.diamonddiesel.com


BBB Business Reviews may not be reproduced for sales or promotional purposes.

Description

Diamond Diesel & Turbo provides Sales and Service for all Diesel Fuel Injection Systems and Turbocharger Sales and Service for all vehicle makes and models including both gasoline and diesel engines.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that Diamond Diesel Service, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

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Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Diamond Diesel Service, Inc. include:

  • Length of time business has been operating
  • No complaints filed with BBB


Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Diamond Diesel Service, Inc.
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: June 01, 1983 Business started: 12/01/1971 Business started locally: 12/01/1971 Business incorporated 12/02/1971 in CA
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Bureau of Automotive Repair
10240 Systems Pkwy, Sacramento CA 95827
http://www.dca.ca.gov/consumer/wll.shtml
Phone Number: (855) 837-7985
The number is 84095.

Type of Entity

Corporation

Business Management
Mr. Terrence Moore, President Mr. Robert Park, Treasurer
Contact Information
Principal: Mr. Terrence Moore, President
Customer Contact: Mr. Robert Park, Treasurer
Number of Employees

10

Business Category

Auto Repair & Service - Diesel Engines - Fuel Injection Service & Parts Engines - Diesel Turbochargers

Refund and Exchange Policy
Please call for Refund & Exchange
CALL: 510-532-8500 or
Toll Free 1-800-400-0416
Service Area
This business service area covers Northern California and Northern Nevada
Alternate Business Names
Diamond Diesel and Turbo Service Diamond Diesel and Turbocharger Service Diamond Turbo Service Diamond Turbocharger Service
Products & Services

Diamond Diesel is factory authorized diesel fuel injection and turbocharger shop which can service and repair fuel injection systems manufactured by:
STANADYNE,LUCAS,YANMAR,AMERICAN BOSCH,ZEXEL,DIESEL,ROBERT BOSCH, KIKI,NIPPONDENSO,DELPHI and more

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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.