Business ProfileforMarymount Villa Retirement Center

Price ******** ********************** in ************* Facilities My mother has been a resident of Marymount Villa (MV), an assisted living facility for almost 10 yrs. Executive Director ********************* requested several rent increases from $3,200 to $4,800 within a three month period. Due to the fact that my mother is elderly, disabled, suffers from dementia, she is conserved under the ******* Co. *******************.To validate any rental rate increase, the ******************* required medical justifications documented by medical assessments from MVs *********** mothers primary care physician (***). The nurses assessment put my mother at the highest tier (that of a bed-ridden resident) & the ***s assessment reported that my mother was not at the highest level of care. ***** alleged that the *** falsified the assessment & accused the family of influencing the doctor's *********** The conservator did not authorize the rent increase & continued to pay the prior agreed upon rent. ***** accepted all payments & cashed all checks, however ***** kept a running tab of what she thought was delinquent payments due (up to $10,000). She then stopped sending the rent **** to the conservator & started sending the bills to me in an attempt to circumvent the conservator. The conservator reported this behavior to the Alameda County Ombudsman.***** refused to negotiate the rent & stated if the family was not happy with the rent increase that the family could move our mother out. It was suggested that ***** could pay for her own independent medical ****************** scoffed at that. Now the quality of care has decreased & my mother fell & hit her head while with 2 caregivers.MV uses threats of eviction to push out residents that are not paying top dollar. The rules for assisted living allows for rent increases but to increase $1,000 + is exorbitant & unattainable, forcing those who cannot pay to leave. This is a money grab at the expense of our seniors.