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BBB Accredited Business since 07/15/2005
BBB Business Reviews may not be reproduced for sales or promotional purposes.
Ella Park Bridal is a full-service bridal store that offers brides a welcome alternative to the high-volume, quick turnover and online-oriented sales focus of many contemporary bridal dress stores.
Ella Park Bridal is owned and operated by a Newburgh couple, Lisa and Mike Daniel who emphasize spending the time to know what each bride wants as the way to run a bridal store but creating a personal touch is the only way to serve their clients.
"Finding that perfect dress is often a stress-filled prospect, and at Ella Park, we want to guide, support, inform and reassure our clients they will find what they want with our help. Because we are locally owned, we avoid that focus on mass marketing and concentrate on establishing a relationship with each and every bride. We want them to know they are unique individuals, and should be in charge of what they buy."
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A BBB Accredited Business since 07/15/2005
BBB has determined that Ella Park, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that raised Ella Park, Inc.'s rating include:
- Length of time business has been operating.
- No complaints filed with BBB.
- BBB has sufficient background information on this business.
Customer Complaints Summary
|Complaint Type||Total Closed Complaints|
|Advertising / Sales Issues||0|
|Billing / Collection Issues||0|
|Problems with Product / Service||0|
|Guarantee / Warranty Issues||0|
|Total Closed Complaints||0|
Type of Entity
Incorporated: March 2005, IN
Contact InformationPrincipal: Mr. Michael Daniel (Owner)
Bridal Shops, Wedding Supply Stores
Products & Services
Ella Park Bridal has a large collection of bridal gowns, informal bridal gowns, and destination wedding gowns. Bridal gowns are featured from select designer lines, such as Jacquelin Exclusive, Mia Solano, Liz Fields, Eden Bridals and Forever Yours . Jason Alexander, Sincerity Bridals, and several collections from Moonlight including Val Stefani, Valerie Couture and Stephanie round out some of the newest designers available exclusively at Ella Park Bridal. In addition, Ella Park Bridal carries private label weddings gowns.
Ella Park's bridesmaid dresses include collections from award winners Bill Levkoff, After Six, Alfred Sung, Dessy, Eden Bridals, Forever Yours, Pretty Maids, Landa Designs, Liz Fields, and Mia Solano. Each of these lines have their own unique characteristics, ranging from hundreds of tones and colors to various sizing options. Many of these lines can also be modified, allowing for changes in dress length and fabrics, with materials ranging from satin, taffeta, chiffon, charmeuse, silk shantung, dupioni to peau de soie.
Hours of Operation
Our hours of operation are Mon-Thu 10-7, Fri-Sat 10-5, & Sun 12-5.
Refund and Exchange Policy
THE FOLLOWING ITEMS CANNOT BE CANCELLED, RETURNED OR EXCHANGED:
# All special order items including bridal gowns, bridesmaid dresses, flower girl dresses
# All special order mother dresses
# Accessory items such as wraps, jackets, gloves, or fabric made specifically for you
# Products that have been modified or altered in any way
# Discontinued and/or clearance sale items
We will refund any eligible return using the same form of payment as the original order.
Refunds or credits will not be given for products that have been used or damaged by customer from misuse or neglect. Shipping charges or rush charges will not be refunded.
Return shipping is the customer's responsibility unless the return is due to our error.