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Find a Location

International Moving and Warehouse Company has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforInternational Moving and Warehouse Company

    Moving Services
    BBB accredited business

    At-a-glance

    Customer Reviews

    3/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    This business has 0 complaints

    BBB Rating & Accreditation

    Accredited Since: 12/3/1984

    Years in Business: 52

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Business Details

    Location of This Business
    6965 Commerce Ave, El Paso, TX 79915-1101
    BBB File Opened:
    12/3/1984
    Years in Business:
    52
    Business Started:
    1/1/1972
    Business Started Locally:
    1/1/1972
    Accredited Since:
    12/3/1984
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    BBB records show a license number of 007079323C for this business, issued by Texas Department of Motor Vehicles

    These agencies may include:

    Texas Department of Motor Vehicles

    4000 Jackson Avenue

    Austin TX 78731

    (512) 465-3000

    https://www.txdmv.gov

    Hours of Operation

    Primary

    M:
    8:00 AM - 5:00 PM
    T:
    8:00 AM - 5:00 PM
    W:
    8:00 AM - 5:00 PM
    Th:
    8:00 AM - 5:00 PM
    F:
    8:00 AM - 5:00 PM
    Sa:
    Closed
    Su:
    Closed
    Business Management
    • Bill Appleton, Owner
    • James Wilburn, Sales Manager
    • Soyla Duran, General Manager
    Contact Information

    Principal

    • Bill Appleton, Owner

    Customer Contact

    • James Wilburn, Sales Manager
    Additional Contact Information

    Fax Numbers

    • (915) 778-4567
      Primary Fax

    Industry Tip

    BBB Tip: Hiring a mover

    Customer Complaints

    0 Customer Complaints

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    File a Complaint

    Customer Reviews

    2 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Joshua M

    1 star

    06/13/2023

    On March 21st, I received a phone call from the Driver that he was at my house time was 1058. On 17th of March Friday I was told by this driver he would be there in the afternoon. We came up with a plan to meet back at my house at 1200. He arrived with 2 "assistants" and we went through a walkthrough. I explained the parts box was staying and it was marked VOID on the inventory. He acknowledged this and we finished the walkthrough. I had a question about the crates. I called the military QA Mrs. ****** to ask. The driver seemed to get frustrated. Then when I wanted to check off the items the packers packed before they went into the crate the driver got upset. He claimed that I was making up a new inventory and this is simply not true. I wanted to check the items that were leaving the house going into the truck. I called **** from the TSP and the QA military inspector to bring them in on what is happening. I wasn’t happy about not getting eyes on my things. After all these are my possessions. So instead of arguing with this man the driver, I watched from afar and tried to not interact with him. I noticed some things they missed. Told the assistant. He turned to the driver and driver immediately gets upset saying things in Spanish knowing I can’t understand him but the assistants could. Then the driver asks me why didn’t I tell him before the other packers left. I explained everything to him from the moment we started. The next day the missed items were picked up. That item and others were lost in shipment. In 20 years of military service 3 years I was a QA inspector I’ve never seen this type of behavior from a mover/packer! In all my life, i’ve never had a company send a representative to do a service and their representative acts like this inside of my house! When I speak up about it to a company rep I get “we will talk to him”. **** *** ***** *** ** ************* *** **** ***** ** ** ********* ** *** ********** ** ***** ** ********* ********* *** *** ****

    Local BBB

    BBB El Paso

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