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In El Paso, TX

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BBB Accredited Business since 01/01/2011

The Air Conditioning Co, LLC

Phone: (915) 842-8615Fax: (575) 993-5394View Additional Phone Numbers1305 Gardner Rd., El PasoTX 79932

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BBB Accreditation

A BBB Accredited Business since 01/01/2011

BBB has determined that The Air Conditioning Co, LLC meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 16 factors. Get the details about the factors considered.

Factors that raised The Air Conditioning Co, LLC's rating include:

  • Length of time business has been operating.
  • Complaint volume filed with BBB for business of this size.
  • Response to 2 complaint(s) filed against business.
  • Resolution of complaint(s) filed against business.
  • BBB has sufficient background information on this business.

Customer Complaints Summary

2 complaints closed with BBB in last 3 years | 1 closed in last 12 months
Complaint TypeTotal Closed Complaints
Problems with Product / Service2
Advertising / Sales Issues0
Billing / Collection Issues0
Delivery Issues0
Guarantee / Warranty Issues0
Total Closed Complaints 2

Additional Information

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BBB file opened: 05/30/2000Business started: 08/14/2006New Owner Date: 08/01/2006
Licensing

Many local municipalities, townships, and counties have registration, bonding and/or licensing requirements. The BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met. Permit and license requirements for regulated industries in the City of El Paso can be viewed at the following website: http://www.elpasotexas.gov/development_services/contractor2.asp Or by calling: 915-541-4558

Type of Entity

Limited Liability Corporation

Contact Information
Principal: Rick Bacchus (President)Customer Contact: Philis Bacchus (Office Manager)
Number of Employees

8

Business Category

Heating & Air Conditioning

Products & Services

This company offers installation and service of residential heating and air conditioning.

This company offers installation of heating and cooling and service or repair.

BBB Program Participation
The Air Conditioning Co, LLC participates in the BBBOnLine Program and has agreed to use special procedures including arbitration, if necessary, to resolve disputes.
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BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

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