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Find a Location

AAA Auto Service has 1 locations, listed below.

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    Business ProfileforAAA Auto Service

    Auto Repair

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Products & Services

    This company offers auto repair services.

    Business Details

    Location of This Business
    3662 Doniphan Dr Spc C, El Paso, TX 79922-1402
    BBB File Opened:
    9/1/2010
    Years in Business:
    13
    Business Started:
    9/1/2010
    Business Started Locally:
    9/1/2010
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    BBB records show a license number of 3-20426-6123-4 for this business, issued by Texas Comptroller of Public Accounts

    These agencies may include:

    Texas Comptroller of Public Accounts

    111 E 17th St

    Austin TX 78774

    (800) 252-5555

    https://comptroller.texas.gov

    Type of Entity:
    Sole Proprietorship
    Business Management
    • Monica Saucedo, Owner
    • Lucio Saucedo, Owner
    Contact Information

    Principal

    • Lucio Saucedo, Owner

    Customer Contact

    • Lucio Saucedo, Owner
    Additional Contact Information

    Email Addresses

    Industry Tip

    BBB Tip: How to prepare your car for winter

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    01/18/2022

    Complaint Type:
    Product Issues
    Status:
    Unresolved
    I went to get my 2011 kia Sorento fix with AAA Auto service with mechanic ***** ******* for transmission and ac that needed to be fix which he didn't fix the problem and didn't even work on the Ac which I found out by other different shops,mechanic etc. So at first he started telling us that he can get it fix and it would take him 2 weeks to get it done so we left him the car so he can get it started. 2weeks pass by and Mr.***** ******* started saying that he's going to order another transmission because it didn't work the previous that he bought that didn't work so he got another one because he still had warranty on the transmission then Mr.Saucedo said that transmission didn't work either after that he started with a bunch of excuses like that my kia would be ready by this week and week after week Mr.Saucedo keep coming out with more excuses then after 2month he said our kia was fix and ready to pick it up so when we pick it up 2 days later it was leaking oil so we took it back he said it just needed a new part that connects with the transmission and he would fix it right away and takes about 2 days then he call us saying it's not leaking no more to pick up the kia but a couple of weeks later the transmission started failing and we decided enough is enough and we took it to get check somewhere else like 2 places just to make sure this other 2 shops are telling us the same thing about the problem with our kia Sorento and those both different mechanic shops told us that Mr.***** ******* never touch the AC that we pay to get it fix also, that Mr.***** ******* never work on it.Now we know that he's excuses we're all lies! Mr.***** ******* is a fraud. Now me and my wife decide to call and txt Mr.Saucedo about the transmission failure and that we also knew that he never work on the ac that we pay for also to get it fix which he never did work on the ac. So we decided to let em knw that if he doesn't refund our money back we're taking him to court etc.I have proof etc
    Read More

    Customer Reviews

    0 Customer Reviews

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    How BBB Processes Complaints and Reviews

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    Local BBB

    BBB El Paso

    BBB Reports On

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